Certain Advantage is hiring for a temp HGV Administrator in Derby. Great rate of pay and a fantastic location with free parking on site.
Job Title: HGV Administrator
Location: Derby
Pay Rate: £14.00 per hour
Contract Type: Temporary (3 months) – Potential to go permanent
Working Hours: Full-time, 37.5 hours per week
Schedule: Monday to Friday, 8:45am – 5:15pm
Start Date: ASAP
Role Overview:
We are seeking a highly organised and proactive HGV Administrator to support a key operations team in Derby. This temporary role offers an excellent opportunity to contribute to a fast-paced environment while developing valuable experience, with potential for a permanent role for the right candidate.
Key Responsibilities:
* Accurately log and monitor HGV Assist incidents from report through to resolution, ensuring minimal vehicle downtime.
* Collaborate with operations teams to resolve incidents efficiently, maintaining high levels of customer satisfaction.
* Develop and maintain strong working relationships with customers, providing regular progress updates and tailored reports.
* Investigate and resolve any customer disputes, ensuring thorough documentation and reducing the risk of recurrence.
* Maintain accurate, compliant records in line with the company Management System.
* Continuously review and improve internal processes, suggesting and implementing enhancements to boost operational efficiency.
Ideal Candidate Profile:
* Experience in an administrative or logistics support role, ideally related to transport or HGV operations.
* Strong communication skills and confidence handling queries from both internal teams and external clients.
* Highly organised with a keen attention to detail.
* Strong problem-solving skills and a proactive approach to tasks.
* Handling a high volume of phone calls.
* Comfortable using Microsoft Office and internal systems for tracking and reporting.
Why Apply?
* Competitive pay at £14.00 per hour
* Immediate start available
* Opportunity to secure a permanent role
* Gain hands-on experience in a respected organisation
* Office-based role with a supportive team culture
Working with Certain Advantage
We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.
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