Accounts Receivable Team Leader
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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The Accounts Receivable function is responsible for providing a first-class service to the entire UK business. The team focuses on reducing debt through credit control activities and improving overall working capital.
We are seeking an individual eager to make an impact. The Accounts Receivable Team Leader will report to the Head of the department, focusing on improving debt collection and ensuring timely billing. You will manage the UK group’s debtor book, ensuring aged debt is managed effectively and DSO targets are achieved.
You will work closely with operational and finance teams and directly with global clients to collect debt and handle billing. The role involves managing the day-to-day operations of the SIUK Accounts Receivable team, conducting regular 121s, debt reviews, and team meetings.
The Team Leader will mentor and support the team, sharing experience to resolve queries and improve efficiencies. You will be responsible for the team’s overall performance, escalating issues when necessary to the Head of AR.
Responsibilities include:
1. Manage a team of Credit Controllers & Assistants
2. Conduct regular 121s and debt reviews
3. Track cash collections and measure team performance
4. Follow procedures and processes for accounts receivable activities
5. Ensure timely billing transactions, including invoicing, refunds, credits, and write-offs
6. Support month-end activities and reporting in line with financial calendar
7. Maintain strong relationships with clients and operational teams for credit control and billing
8. Support debt reduction initiatives, focusing on aged debt and improving cash flow
9. Manage workload to meet billing and collection targets, reducing DSO
Qualifications and skills:
* At least 5 GCSEs/GCEs including Maths
* Experience with Darwin system, billing, and credit control
* Proficiency in Excel and Word; SAP knowledge is a plus
* Target-driven, self-motivated, assertive, team-oriented
* Excellent communication skills
Benefits:
* Competitive salary based on experience and skills
* Hybrid working model
* Healthcare scheme
* Self Invested Personal Pension Scheme
* 25 days holiday plus bank holidays
* Various discounts and employee wellbeing programs
* Life assurance and income protection
* Voluntary benefits such as dental cover, cycle to work, season ticket loan
Working at Sedgwick
We celebrate diversity and foster a culture of growth, belonging, and purpose. Our flexible working arrangements support colleagues' personal needs. We are committed to being an inclusive and supportive employer.
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Sedgwick is an Equal Opportunity Employer. The statements are intended to describe the general nature of the work and may change as needed.
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