Phlebotomist – Tunbridge Wells
Randox Health is a specialist clinical diagnostics provider that delivers innovative diagnostic solutions, measurement of health biomarkers and advanced predictive analytics.
Location: 77 Mount Pleasant Rd, Tunbridge Wells TN1 1PX.
Contract: Full‑time, permanent.
Working hours: 8.40am to 5.20pm, alternating weekly between a Monday‑to‑Friday and Tuesday‑to‑Saturday shift pattern. Shifts are subject to change.
Required health and safety: Vaccine against Hepatitis B or ability to be vaccinated after a successful interview. Enhanced Disclosure and Barring Service check required.
Responsibilities
* Ensure customers have an excellent experience from the moment they enter the clinic.
* Collect blood and urine samples from private and corporate clients.
* Conduct comprehensive client appointments, including sample collection, personal health measurements and data entry into the Patient Information System.
* Maintain accurate records in the Patient Information System and upload all relevant documentation.
* Represent the company professionally at off‑site events and appointments.
* Engage in upselling, cross‑selling and proactive sales to exceed targets.
* Complete company forms, specimen labelling and laboratory test order forms accurately.
* Demonstrate high IT literacy to manage various software systems and daily tasks.
Essential criteria
* Previous phlebotomy experience and certificate or equivalent training.
* Confident using IT programmes.
* Flexibility with working hours, including evenings and weekends.
* Flexibility to work from off‑site locations at least once per month.
* Excellent communication skills.
* Right to work in the UK for a minimum of 12 months from the application date.
Desirable
* Experience in a private healthcare setting.
* Experience in customer service.
* At least two years of experience in phlebotomy.
* Sales or retail experience.
* Valid UK driving licence.
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