NPD Manager – Job Description
Reporting to: R&D Manager
Location: Winchester
Department: R&D
Purpose
The purpose of this role is to help deliver the company’s mission by:
* Creating a great place to work
* Bringing delight to customers through innovative product development
* Supporting positive contributions to both local and global communities
* Sourcing ingredients ethically
* Operating sustainably
Role Overview
As NPD Manager, you will play a key role in developing and improving products, managing NPD and EPD projects from concept through to launch. You will lead the day-to-day delivery of development activity, coordinate cross-functional collaboration, and contribute to continuous improvement across processes and procedures.
Key Responsibilities
Health & Safety
* Comply with all Health & Safety legislation and internal procedures relevant to the role
* Identify and report any issues or concerns
Product Development
* Lead and manage NPD and EPD projects in line with agreed processes and timelines
* Develop new products from concept to production, including recipe formulation and improvements
* Source raw materials and gather relevant information (pricing, specifications, supplier accreditation, etc.)
* Conduct trials, create process specs, and generate sensory and technical reports
* Carry out costings and theoretical nutrition calculations during development
* Coordinate and communicate with Technical, QA, Supply Chain, Production, and Marketing functions
* Maintain accurate project folders and documentation, including trial records and gate approvals
* Ensure kitchen is well-maintained and equipment is used safely and efficiently
* Conduct product tests such as heat shock, melting resistance, and scoopability, and compile results
* Optimise production processes and provide support to manufacturing teams where needed
General Responsibilities
* Promote and uphold the company’s servant leadership values
* Contribute to continuous improvement and innovation within the R&D team
* Work collaboratively with internal teams and external stakeholders
* Communicate clearly via email, phone, and meetings
* Share knowledge and celebrate best practices and high performance
Values & Culture
The company promotes a culture based on servant leadership. Desired traits include:
* Patience and kindness in supporting colleagues
* Humility and openness to feedback
* Honesty, trustworthiness, and forgiveness
* Dedication, teamwork, and a commitment to innovation