The successful candidate will forge and nurture strong relationships with a designated portfolio of clients and be on hand to advise on all things print and marketing, whilst promoting the company brand and ethos.
Key Accountabilities:
* Manage a designated portfolio of clients, providing exceptional service and support
* Share expert knowledge of the company’s capabilities to educate and assist clients
* Tailor solutions to meet individual client needs, demonstrating flexibility and creativity
* Build and maintain strong client relationships to foster loyalty and repeat business
* Process orders accurately and ensure timely booking into production
* Collaborate with internal teams (Production, Client Services etc.) to deliver outstanding service
* Oversee workflows and communicate progress updates with clients
Skills/Background/Qualities:
* Strong written and verbal communication skills
* Print industry experience
* Strong time management, planning and organisational skills
* IT literacy, including Microsoft Office Suite
* Problem-solving ability with a solutions-focused mindset
* Team oriented with a commitment to success
* Honest, ethical and professional approach
* Flexible approach to working hours
If you have an account management background and want to work in a fast-paced, fun and rewarding environment, we would love to hear from you, so send in your CV to us ASAP!!
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