Customer Services Specialist - Poole, Dorset, Up to £30,000 Are you a calm, detail-focused professional who takes pride in delivering excellent service? Do you enjoy working in a structured environment where your reliability and precision make a real difference? If you value consistency, teamwork, and being part of a purpose-led organisation, this could be the ideal role for you. As a Customer Service Specilaist, you will be: Managing customer accounts and supporting contract renewals Handling inbound/outbound calls with professionalism and care Creating quotes, processing orders, and maintaining accurate records Supporting field engineers with scheduling and updates Logging and resolving customer issues with a calm, solutions-focused approach As a Customer Service Specilaist, your skills and experience will include: At least 2 years’ experience in a frontline customer service role Strong organisational skills and attention to detail A calm, logical approach to problem-solving Comfortable using Microsoft Office (Outlook, Excel, Word, Teams) Experience with SAP B1 is a bonus, but not essential If you're looking for a long-term role where you can be part of a stable and supportive team, apply directly to this advert today or call Claire at Rubicon for more information...