Job Summary
The role is a full‑time Massage Therapist at the Crazy Bear Group's Stadhampton venue, requiring availability for weekends and evening shifts. The venue features 13 individually designed bedrooms, English and Thai‑inspired cuisine, exclusive private dining spaces, a Moroccan lounge and terrace, and luxurious Thai massage treatment rooms.
Responsibilities
* Conduct thorough consultations with clients to understand their specific needs and preferences.
* Perform various spa treatments such as massages, facials, body wraps, and scrubs.
* Educate clients about the benefits of different spa treatments and therapies.
* Maintain customer service orientation and communicate effectively with clients, management, and co‑workers.
* Adhere to all health and safety regulations and maintain proper sanitation practices.
* Keep accurate records of client treatments and maintain client confidentiality.
* Continuously enhance knowledge and skills through ongoing training and professional development.
Qualifications
* 1‑2 years' experience in a busy high‑profile spa facility.
* Punctual, reliable, and trustworthy.
* Flexible and available to work both opening and closing shifts when required.
* NVQ Level 2 or Level 3 or equivalent industry‑related qualifications.
* Flexible schedule and ability to work weekends and holidays as needed.
* Good level of written and spoken English.
* Exceptional customer care skills.
* Excellent personal presentation.
* Confidence and professionalism when dealing with high‑profile clients.
* Target earnings of £32,000 per annum.
Benefits
* Career development: access to industry‑leading training programs and opportunities to advance within the Crazy Bear.
* 75% staff discount on food and accommodation across all Crazy Bear venues.
* Free yearly overnight stay at any of our hotels.
* A £300 referral bonus for successful new hires.
* 28 days of annual leave.
* A workplace pension scheme.
* Perks and benefits from Hospitality Rewards.
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