Strathclyde Business Park, Bellshill From £24,570 per year (DOE) Full-time | Monday–Friday | 37.5 hours Plan. Coordinate. Keep Operations Moving. This isn’t a typical admin role. You’ll be at the heart of our operations — responsible for planning engineer workloads, coordinating appointments, managing KPIs and ensuring our services run smoothly, efficiently and compliantly. If you enjoy problem-solving, working at pace, and being the person who keeps everything on track, this role is for you. What You’ll Be Doing Workforce Planning & Scheduling Plan and optimise daily engineer routes using our automated scheduling system Balance workloads and support manpower planning with Team Leaders and Engineering Managers Monitor programme progress and performance against client KPIs React quickly to changes, urgent jobs and last-minute amendments Customer & Client Coordination Act as a key point of contact for customers and clients Manage incoming calls and emails professionally and efficiently Book, reschedule and confirm appointments Ensure appointment notifications are issued within agreed timescales Compliance & Performance Support Prepare and issue daily, weekly and monthly client reports Ensure compliance documentation is accurate and submitted on time Support adherence to gas and electrical safety legislation Maintain accurate system records to protect service standards What We’re Looking For We’re looking for someone proactive and organised who enjoys responsibility. Previous experience in scheduling, coordination or administrative planning Confident managing diaries, workloads or field-based teams Strong organisational and time-management skills Comfortable working in a fast-paced environment Excellent written and verbal communication skills Good working knowledge of Microsoft Office and planning systems Ability to work independently and as part of a team Experience in property services, facilities management or engineering coordination is advantageous — but not essential. Working Hours Monday to Friday 08:00 – 16:30 (37.5 hours per week) No weekend work. What You’ll Get in Return Salary from £24,570 per year (DOE) Overtime opportunities Company sick pay 22 days annual leave bank holidays (increasing with service) Option to buy up to 3 additional annual leave days 1 paid volunteer day per year Private healthcare plan Employee Assistance Programme & mental wellbeing support Employee discounts & savings scheme Discounted gym membership Free on-site parking £500 refer-a-friend bonus Why Join Saltire? You’ll be joining a growing facilities management company where operations matter — and where planners play a vital role in service delivery. This is an opportunity to build a career in operations coordination within a supportive, team-focused environment. Job Type: Full-time Benefits: Bereavement leave Company pension Cycle to work scheme Free parking On-site parking Experience: Administrative: 2 years (required) Customer service: 2 years (required) Work Location: In person