Job summary
Today we have opted-in GP members in 60+ practices and provide24/7 message handling, urgent primary care and GP out of hours service to apatient base of million. Rated as Outstanding by the Care QualityCommission (CQC) we have built up a respected reputation throughout Birminghamand the surrounding areas. We have a national profile in the sector for beingan exceptional organisation where quality service and quality improvement areat the heart of what we do.
We are now seeking to appoint the key post of Medical Directorto join our leadership team. This is an exciting and rewarding role with theopportunity to make a real difference in improving the health and wellbeing ofour communities.
Main duties of the job
As Medical Director you will have leadership responsibilityfor achieving the highest quality and safety standards across our services. Youwill provide clinical leadership to our clinical workforce and advice and guidanceto the Board. You will work with colleagues to identify innovation in relationto our use of digital technologies and on our quality strategy and assuranceframeworks.
You will also work closely with the Chief Executive to buildon the existing relationships with our ICS, place, and provider partners andimportantly to lead on developing the relationships with ICB Medical Directors.In addition, you will provide input into tenders, bids and contracts, and thedevelopment and provision of new and innovative services.
About us
The Birmingham and District GP Emergency Room (Badger) Ltd is a not-for-profit social enterprise healthcare co-operative with an annual turnover of £13 million and a staff population of 422 people. Badger was established in 1996 by local doctors who joined together to initially provide an improved out-of-hours service for their patients.
Job description
Job responsibilities
Strategy
To develop and delivery relevant strategies and provide medical leadership across the whole organisation, with responsibility for clinical input and oversight.
Provide direction to the Head of Clinical Department to ensure the department runs smoothly.
To be part of the Senior Management Team and contribute to the development and implementation of Badgers Vision, Strategy and Business Objectives.
Help develop strategic, clinical, and operational relationships with managerial and clinical leaders within key partner organisations.
To work with the Head of Quality & Performance to develop Badgers Quality Strategy, ensuring that it supports the delivery of the wider organisational Strategy providing leadership to the Manager of Clinical Department ensuring that it is understood by medical and clinical colleagues as well as system leaders, commissioners, and partners.
To scan the horizon for opportunities which will benefit clinical delivery of services, immediately, or the future, using strong networks and partnership working to identify such opportunities as well as influence at an ICS, regional and national level.
External/Internal Partnerships
Working with the Manager of Clinical, Head of Technology & Head of Business Development you will identify new health business opportunities, which build on the strengths of the organisation, converting them to generate income, internal investment and integrating them into the organisation, as appropriate;
To participate in regional and national groups relating to the provision of Out of Hours and Urgent Care UHUK;
Importantly, working with the Chief Executive as well as Badgers Associate Medical Directors/membership, build relationships with ICS Medical Directors and Chief Medical Officers.
To work with the Chief Executive in the management of all internal and external messages, communications and media issues.
Leadership
To maintain effective medical leadership, provide clinical training, set standards and role model tri-partite leadership, providing medical input, development and support to Associate Medical Directors, Clinical Leads and all clinicians across Badger, maximising the effectiveness of the clinical, medical, and operational leadership structure.
To provide highly visible, supportive leadership to Badgers workforce, role modelling Badgers SERQ values of Safety, Efficiency, Respect and Quality ensuring excellence across the organisation.
To line manage the Manager of the Clinical Department on clinical engagement and management and provide the Chief Executive and Board with advice and guidance on matters related to clinical engagement and retention.
To provide input to the Badger Training Academy and ensure the development of clinical skills across registered and non-registered clinical roles, offering the possibility of professional development and progression.
To undertake the role of Chief Clinical Information Officer by working closely with the Manager of the Clinical Department, Chief Technology Officer, Head of Performance & Quality and Chief Executive, using technology and informatics to transform the delivery of clinical practice, for the benefit of our patients.
To support the Manager of the Clinical Department and Head of Performance & Quality in ensuring the highest standards of clinical governance are set and maintained across the organisation, ensuring that clinical governance systems and processes meet regulatory standards, reflect best practice, and demonstrate learning from serious incidents and audits.
To work with the Director of Workforce and the Manager of the Clinical Department to develop effective recruitment and retention strategies for clinicians and for the extension of clinical roles, to ensure an effective, engaged, and sustainable workforce both now, and in the future.
To work closely with sessional clinicians to identify efficient working practices and activity monitoring to ensure clinical staff work efficiently and provide good value for money to Badger and the wider health economy.
Clinical Governance
To work with the Head of Performance & Quality and Manager of the Clinical Department to provide advice and guidance to the Board on quality and safety issues, providing expertise and a medical lens on a range of quality improvement, quality assurance and safety issues pertinent to Badgers services.
To work with the Director of Workforce, Head of Performance & Quality and Manager of Clinical Department to provide advice and guidance to the Board on a range of medical management issues, pertinent to Badgers services.
To work with the Manager of the Clinical Department, Head of Performance & Quality and Associate Medical Directors to ensure that Badger has robust, effective clinical governance systems to support our salaried and sessional clinicians through appraisal and revalidation, and that they participate appropriately.
To provide effective leadership and assurance on clinical audit and professional standards.
To work with the Head of Performance & Quality, Manager of Clinical Department and Associate Medical Directors to provide medical insight and make recommendations to the Board on external advice, guidance, requirements, and legislation including recommendations from regulators and advisory bodies such as NICE, DHSC and GMC publications, as well as national inquiries and external investigations.
To act as Badgers Caldicott Guardian. You should have a good working understanding of information governance requirements.
Additional Responsibilities
You will act with integrity at all times, ensuring motivations are trustworthy and that you respond with respect and act constructively towards others.
You will lead by example, applying lateral and creative thinking to situations and encouraging others to seek solutions and improvements.
To act as an ambassador and promote the good reputation of Badger.
To carry out any other duties when required by the Chief Executive.
To comply with all organisational policies and procedures in particular, those concerning Financial Probity, Health and Safety, Risk Management, Safeguarding and Equality and Diversity.
Person Specification
Qualifications
Essential
1. Postgraduate medical qualification such as
2. MRCP or MRCGP
3. Registered doctor with a GMC licence to
4. practice and a full appraisal and revalidation
5. history
6. An unblemished GMC record
7. Recorded on the GMC Specialist Register or
8. GP register
9. Demonstrable evidence of continuing
10. professional development
11. Up to date knowledge of key national policy
12. issues and trends related to quality and safety
Desirable
13. A Research Degree
14. such a MPhil, MD,
15. or PhD
16. Fellowship of the
17. RCGP
Personal Qualities
Essential
18. Makes a strong impression on others and acts
19. with purpose
20. Gains clear agreement and commitment from
21. others by persuading, convincing and
22. negotiating
23. Makes prompt, clear, decisions which may
24. involve tough choices or considered risks.
25. Organised and incisive thinker
26. Takes ownership and responsibility for own
27. and team actions; encourages others to learn
28. from mistakes
29. Open and transparent. Able to take feedback,
30. reflect and adjust behaviours.
31. Commitment to equality & diversity and values
32. of Badger Group
Experience
Essential
33. Demonstrable experience of leading at a
34. senior level, demonstrating a commitment to
35. service quality and value for money.
36. Experience of working within the NHS or other
37. similarly sized, complex organisation.
38. Takes initiative, acts with confidence, and
39. works under own direction.
40. A respected, credible leader. Able to persuade
41. and influence others without formal power or
42. authority.
43. Able to demonstrate strong leadership skills,
44. able to coach, support and guide direct
45. reports to maximise their potential.
Desirable
46. A proven record in
47. the successful
48. implementation of
49. new/improved,
50. innovative models of
51. care achieved
52. through partnership
53. with other agencies.
54. Experience of
55. working at Board
56. level. This includes
57. experience of
58. presenting papers,
59. providing advice and
60. guidance, or
61. covering a Board
62. level role.
63. Experience in a
64. highly complex
65. contracting
66. environment.
Knowledge, Skills and Abilities
Essential
67. Knowledge of the duties, responsibilities, and
68. liabilities
69. Proven track record at senior level, with
70. evidence of the ability to shape and enhance
71. high quality clinical services
72. Knowledge of local and national NHS issues
73. or proven ability to learn about detailed and
74. complex issues
75. Has and continues to build a wide network
76. inside and outside the NHS
77. Knowledge of 111, GP out of hours and NHS
78. Urgent Care services
79. Significant ability to influence and persuade
80. others
81. Speaks clearly and fluently.
82. Express opinions, information, and key points
83. of an argument clearly
84. Ability to work on own initiative and as part of
85. a team
86. Excellent interpersonal, verbal, and written
87. communication skills.
88. Clear and concise style of writing
Desirable
89. Knowledge of how
90. digital capability can
91. impact on
92. healthcare
93. outcomes.