We are looking for a Bookings Administrator in our hospital who will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will have experience of working in a customer facing environment, to help us build a healthier nation.
Responsibilities
* Bring empathy, sympathy and sensitivity to the role.
* Ensure complex administration and support meets the required standards and timescales.
* Have high attention to detail ensuring all data/information is accurate using the appropriate system and format.
* Prepare standard and ad-hoc reports as required by the department.
* Handle appointments bookings and changes.
* Co‑ordinate availability of rooms and consultants.
* Create, alter or cancel clinics as required to support business needs.
* Be able to multi‑task in different areas.
* Have a high level of competency with computers.
* Have a 'can‑do' approach to work.
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
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