Commissioning Officer – Specialist and Complex
Commissioning Officer | 9569 | Permanent Contract | 37 hours per week | £31,537 to £33,699 per annum | Grade G | Norwich (Hybrid working)
Role Overview
We are looking for several Commissioning Officers to join our Integrated Commissioning team within Children’s Services.
In Either Case Your Focus Will Be
* Supporting the delivery of commissioned services through monitoring and evaluating their effectiveness.
* Managing small projects from start to finish and maintaining project plans to ensure milestones are met.
* Collecting and analysing data to inform commissioning decisions and partnership work.
* Monitoring trends in comments, compliments and complaints received from all sources concerning commissioned services, undertaking investigations, resolving issues or escalating persistent problems as required.
What We’re Looking For
* Strong organisational and analytical skills.
* Ability to work independently and manage multiple priorities.
* Excellent communication skills to engage with providers and stakeholders.
* Experience in project work and data analysis (commissioning experience desirable).
Role A – Contract Management
* Regularly monitor the effectiveness and quality of commissioned services through direct observation of practice, including site visits.
* Collect and analyse data to produce regular performance reports for all stakeholders.
* Work with providers to ensure quality standards are maintained while gathering accurate market intelligence.
* Use findings to establish and roll out best practice.
* Contribute to the development of a locality commissioning performance management framework and practice.
* Give advice to commissioned service providers regarding the interpretation of service specifications, data requirements, invoice queries or the need to vary service delivery outcomes.
Role B – SEND Services
* Support project activity through managing small projects and maintaining project plans, particularly for joint funded and complex placements.
* Use initiative to review and develop recording and reporting systems using latest applications such as SharePoint, Microsoft Lists, Power BI and explore and implement opportunities for automation.
* Support the High Needs Brokerage Team with investigating and resolving ad‑hoc contractual/finance queries relating to children’s placements in independent and non‑maintained schools.
Before You Apply
Please read the full Job Description and Person Specification to help you demonstrate that you meet the criteria.
Contact
If you have any questions or would like further information regarding the roles, please contact the Commissioning and Service Development Managers (Role A) or (Role B).
Benefits
* Competitive salary
* Generous holiday entitlement
* Health and wellbeing services including fast‑track physiotherapy and a free counselling service
* Flexible working opportunities including flexi‑time, part‑time, remote and hybrid working dependant on your job role and business need.
* Financial benefits such as:
o Norfolk Rewards – employee discount programme helping you save money on a wide range of items.
o A Blue Light card for Fire Service and Social Care Workers.
o Relocation expenses (where applicable).
o An advance of your expenses if you travel for work.
o Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
o Tax efficient ways of getting extra pension and new bikes.
o Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra‑low emission vehicle (subject to eligibility).
o A payment if you refer someone you know to a hard‑to‑fill job.
Terms and Conditions
You can also find information on our Terms and Conditions here.
Working Environment
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work‑life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Internal Applicants
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
Priority Consideration
Priority consideration for this post may be given to current employees who are at risk due to restructuring within the organisation or are in a redeployment position.
Closing Dates
Redeployment closing date: 13 January 2025 at 23:55
All other applicants closing date: 20 January 2025 at 23:55
Secondment Opportunities
Secondment opportunities would be considered but please speak to your line manager to get approval before applying.
#J-18808-Ljbffr