* Are you compassionate with a desire to make a difference?
* Are you a good listener and able to assist people to help with their needs?
* Do you enjoy a busy and varied role?
* Are you motivated and confident with customer service skills, administrative skills and being IT literate?
* Are you a team player?
We would love to hear from you
We are looking for additional team members to join our friendly, busy Patient Services Team at Amicus Health Based at either Clare House or Bampton Surgery
We have a range of hours and days available. Our opening hours are 8.30am to 6.30pm Monday to Friday. Our minimum requirement is 15 hours per week and maximum is 25 hrs per week.
If you have great customer service experience and a can-do attitude we can train you in healthcare.
The responsibilities for the role include:
* Being the first port of call for our patients.
* Answering phone calls, dealing with patients at our front desk, responding to online and email requests, getting it right first time.
* Communicating with clinicians on behalf of patients.
* Supporting the clinician team with appointment booking, dealing with requests.
Amicus Health is a thriving practice with five sites located in the picturesque Mid Devon area covering Clare House, Bampton, Witheridge, Morchard Bishop and Cheriton Fitzpaine surgeries. We deliver excellent primary care across Mid Devon thanks to our multidisciplinary clinical team of GPs, pharmacists, ANP's, paramedics, practice nurses, HCAs and a strong administrative function.
Despite our size, we maintain a strong team ethos. We provide fruit, tea and coffee for all staff and foster team spirit with annual summer and Christmas parties, yoga, walking groups and appreciation postcards.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Benefits:
* Company pension
* Cycle to work scheme
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (required)
* Administrative: 1 year (required)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person