Assistant Manager - Birmingham
Burgers & Fries and Incredible Careers!
We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we’ve upheld the same ‘perfect and serve’ philosophy.
As an Assistant Manager, you will work alongside the General Manager, sharing responsibility for the restaurant’s success. Your role includes leading, inspiring, and coaching the team to ensure profitability, maximising sales opportunities, and providing excellent customer service.
Our Assistant Managers demonstrate leadership, coaching, and embody our values for their team and customers.
REWARDS
* Achievable bonus scheme up to 15% of annual salary
* Secret Shopper bonus up to £2,000
* High Performer Awards and Bonuses
* Long service Love2Shop vouchers: £500 for 5 years, £1,000 for 10 years
* 33 days paid holiday
* Paid breaks
* Free burgers, fries, and shakes on shift
* Life assurance
* Access to Wagestream for financial wellbeing
OTHER PERKS
* Social events and days out
* Annual Assistant Manager conference invitation
* Team competitions: “Fry Cup” and “Olympics”
* Employee discount via Five Guys Perks
* Wellbeing support and Employee Assistance Programme
* Career development opportunities
* Enhanced Maternity & Paternity Leave
* Pension scheme
ROLE RESPONSIBILITIES
* Supporting Shift Managers and Crew
* Delivering an exceptional customer experience
* Creating a positive working environment
* Handling customer complaints promptly and honestly
* Leading by example on the floor and in the kitchen
* Supporting the General Manager and achieving store targets
* Owning your P&L, driving sales, controlling costs
* Managing daily operations and planning for the future
* Developing the team and building talent pipelines
DESIRABLE ATTRIBUTES
* Passion for Burgers and Fries
* Alignment with our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
* Hands-on leadership skills
* Excellent customer service skills
CAREER GROWTH
If you are ambitious, we support your growth towards roles such as Deputy General Manager, General Manager, Area Trainer, District Manager, or roles within our Support Office. Join us for a rewarding career, not just a job!
#J-18808-Ljbffr