Hours: 37.5 Salary: £25,000 to £30,000 Annum Overview of the role As a result of the company’s recent growth, a new Credit Controller role has been created within the Group Finance team on a permanent basis. We are seeking a skilled and detail-orientated credit controller or accounts receivable individual looking to progress their career in our team. The role will be based in our Head office in Bracknell, with a hybrid element for those looking for more flexibility. As a talented Credit Controller, you will play a pivotal role in the timeliness and accuracy of our residential care billing and collections whilst delivering exceptional support to both internal and external stakeholders. The role will collaborate closely with a variety of stakeholders to support process efficiencies and drive best practice, whilst taking ownership of customer accounts. Key duties Taking direct ownership of our Residential & Acquisition billing on a monthly basis Managing invoice loads and reconciliations on local authority invoicing portals Responsibility for the Debt collection and cash allocation on key assigned accounts Dealing with, and prioritising queries from Local/Funding authorities Shared responsibility for monitoring and responding to internal and external customer queries from local authorities and service users Support with the design and implementation of robust and efficient financial controls alongside key improvement initiatives to enhance management reporting; Maintain appropriate documentation of finance processes and accounting policies to ensure compliance with internal controls; Support with other ad hoc projects such as the design and testing of a new finance system. Personal attributes A strong and proactive team player adopting a can-do and flexible attitude 2 years of credit control experience Ability to prioritise workloads and great attention to detail Friendly and approachable manner Excellent organisational skills with the ability to multi-task Strong Excel skills and systems experience What are the benefits? Enhanced holiday entitlement - starting from 30 days inclusive of bank holidays Sick pay entitlement Employee Assistance Programme - comprehensive health and wellbeing support for staff Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to Choice Care Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care Christmas bonus - vouchers for all staff members Life insurance Annual staff awards - this year each winner received £400 and we had over 30 winners in total Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars A paid day off on your birthday Blue Light Card eligibility minimum service periods and apprenticeship funding eligibility applicable to some benefits Who are we? Choice Care is one of the UK’s leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 25 years’ experience, we’re at the forefront of national best practice, with among the highest CQC ratings of any comparable organisation. We are also proud to be one of the Top 100 Apprenticeship Employers for the second year in a row Our homes are more than just a place to live, they’re like a second family for everyone we support. Each home is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem. In every Choice Care home there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through. Where will you work? Working in our Bracknell Head Office WL000