Join ClientEarth as an IT Assistant and contribute to a pioneering, international organisation using the power of law to protect the planet and drive systemic change. As an IT professional, you will be solving technical problems and enabling impactful work worldwide.
You will be part of a global IT team supporting over 300 staff across multiple countries. Reporting to the IT Manager in Brussels, you will work closely with colleagues in London, Brussels, Beijing, and Warsaw to ensure smooth IT operations, including user support, hardware repairs, onboarding, procurement, and system maintenance. This is a London-based role requiring 4 days in the office and 1 remote day per week, with flexibility for shifts to support international teams.
Meet your Manager
You will be managed by our IT Manager, Khadija Ndiaye, based in Brussels. Khadija joined ClientEarth in 2022 and brings over 15 years of IT experience across various sectors.
Main Duties
* End-User Support: Provide technical assistance, troubleshoot hardware, software, and network issues, minimizing downtime.
* Hardware Repairs & Maintenance: Diagnose and resolve issues with laptops, AV systems, and peripherals.
* Onboarding & Offboarding: Set up IT access for new employees and ensure smooth transitions.
* Troubleshooting: Quickly identify and resolve IT issues, maintaining high user satisfaction.
See the full job description below for additional duties.
* Strong troubleshooting skills for efficient issue resolution
* Experience with IT procurement, hardware repair, and user support
* Ability to document IT processes and maintain records
See the full requirements below.
Have questions? Visit our Careers site for application advice, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited employer. Our policy allows working from home or another location up to 80% of the month, with 20% in the office. For more details, see our Benefits page.
This position is based in London. The role requires 4 days in the office and 1 remote day weekly.
Shift work may be required to support different time zones and global IT needs.
ClientEarth values diversity and inclusion, welcoming applications from all backgrounds.
Please note: Only candidates with the legal right to work in the UK can be employed.
ClientEarth is not a law firm and does not provide legal advice or services to third parties.
Download the full job description and person specification.
Create job alerts to receive notifications about new vacancies.
#J-18808-Ljbffr