A Culture of Investment in People The business is clear that it is only as strong as its people. There is a real focus on investing in employees, supporting development, and ensuring people feel valued, supported, and able to grow within their roles. They’ve already brought in 5 new starters this year alone, and after a strong 6 months of expansion, they’re now looking for a few more Operations Agents to join the team. Benefits & What You Can Expect This business offers a strong benefits package designed to support both your wellbeing and long-term development: * Pension Scheme – Contributory pension with Royal London for UK staff, with plans currently being developed for a Salary Sacrifice scheme * Private Health Insurance – BUPA cover * Life Assurance – Provided from day one, with a death in service benefit of 4x annual salary * Critical Illness Cover – Included from day one, covering a range of core illnesses, including cover for children * Training & Development – Ongoing training provided based on departmental and individual development needs * Performance Reviews – Regular reviews to support KPI setting, personal objectives, and team goals * Annual Bonus – Discretionary bonus paid in November, subject to company performance * Holiday Entitlement – Service-based increase, with one additional day per year of service up to 5 extra days ...