Join Our Team as a Front Of House Leader at Pret, Airside Departure Lounge, London-Luton Airport, Airport Way, Luton, Bedfordshire LU2 9LY GBR
Are you passionate about
providing exceptional customer experiences? Do you thrive in a fast-paced
environment where teamwork and coaching are paramount? If so, we want you on
our team We are seeking enthusiastic
Leaders who will play a pivotal role in ensuring that our customers have the
best experience in our shops.
Overview
As a Leader, you will support, train, and coach
our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the
smooth running of each shift, as you take ownership to guarantee the success of
our stores alongside our Managers. You'll be the eyes and ears for
front-of-house operations, ensuring everything runs seamlessly. But that's not all – at Pret, we
invest in your growth You'll gain valuable skills and knowledge through our
Training Academy, opening doors to future management opportunities. Join us in
shaping the culinary experience and making every bite delightful for our
customers
We have the following positions available right now:
Full-time - Shifts are spread over 5 days from Monday to Sunday. You must be available from 4:00am to 11:00pm
Key Responsibilities:
1. Lead the team by example, showing
genuine care for our customers' happiness.
2. Driving high standards every
time, whether that's through the quality of a coffee or the appearance of a sandwich.
3. Create personalized experiences
that connect with each customer on a personal level.
4. Be the friendly face of Pret,
inspiring your team to do the same.
5. Delight customers by providing
helpful answers to their questions and staying updated on our delicious
offerings and exciting promotions.
6. Treat every colleague and
customer with warmth, kindness, and respect, making Pret a welcoming place for
all.
If you have previous supervisory
experience and a passion for food and customer service, apply now
We offer:
7. £13.56 to £14.81 per hour
(Inclusive of weekly mystery shopper bonus of £1.25 per hour)*
8. Flexible Shifts
9. Free meals while you're working
10. Club Pret Membership, with 50%
off food and 5 free drinks a day.
11. Earn an extra £5 when you start
to work between 3am and 5am **
12. 28 days paid holiday (pro-rata if
you're part-time)
13. Virtual GP
14. Your Pret Benefits – employee
discount program (Retails, Food, restaurants, Gym, etc)
15. Free shoes
16. Rewards for being outstanding.
17. Pension scheme
18. Length of service reward.
19. And more…
You want career Growth?
20. Outstanding training and
development (Over 85% of our managers have been internally promoted with many
joining as a Team Member).
21. Grow with us and earn
professional qualifications: we offer Apprenticeships Level 3
22. Use
of our internal 'Opportunity Network' to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About Us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day. our food is handmade in our shop kitchens throughout the day and anything we don't sell, goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.
If you thrive in a fast-paced
environment, love working and having fun in a team, love an early morning and
have a passion for serving delicious food and drinks, we want to hear from you
As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this). As part of the process, you must be able to provide 5 years of references – these can be:
- Employment Reference
- Self-Employed Reference
- Unemployment Reference ( Job Centre or Benefits Offices)
- School/ Education Reference
- Agency Reference
If You want to know more about the role,
benefits and Values please visit
*After initial training
**Terms and conditions apply