Internal Sales Assistant Stevenage | Grant & Stone Electrical Full Time About Us Grant & Stone Electrical is a well‑established independent builder’s merchant, proudly serving the South East since 1987. We are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England. We’re expanding our team at our Stevenage branch and are looking for a reliable and customer‑focused Internal Sales Assistant to support our trade and retail customers. The Role As an Internal Sales Assistant, you’ll be a key part of our sales team, delivering excellent customer service and helping drive branch performance. This is a great opportunity for someone with a passion for customer service and sales to grow within a supportive business. Key Responsibilities Serve customers in person and over the phone Respond to sales enquiries professionally and efficiently Work with the sales team to achieve sales targets Develop strong product knowledge to advise customers accurately Maintain stock levels and keep the sales area organised Build positive, long‑term customer relationships Use computer‑based sales systems (training provided) Support wider branch activities, including stock control and yard support What We’re Looking For Previous customer‑facing experience (retail or sales preferred) Friendly, confident communicator with a customer‑first approach Team player with a proactive attitude Comfortable handling telephone enquiries Basic computer skills (full system training provided) Motivated to deliver excellent service and meet targets Key Skills Customer service focused Strong communication skills Teamwork Basic IT skills Working Hours Week 1: Monday–Friday: 07:00–17:15 Week 2: Monday–Friday: 07:00–17:15 Saturday: 08:00–12:00 What We Offer Competitive salary Pension scheme and paid holidays Supportive and friendly team environment Training and career development opportunities Staff discount on building materials Employee Assistance Programme Apply Now If you’re looking to join a growing, respected builders’ merchant and be part of a dynamic team, we’d love to hear from you. Apply today for the Internal Sales Assistant role at Grant & Stone Electrical, Stevenage.