Operations Director Lonsite Limited – London, UK Lonsite is a specialist construction recruitment agency supplying skilled labour to major UK infrastructure projects (nuclear, rail, aviation, water, energy & defence). We combine boutique agility with market-leading compliance and expertise. We’re seeking an Operations Director to drive strategic growth, optimise margins and scale our new White Collar Permanent Recruitment service. You’ll lead all operational functions, P&L performance, technology integration and team development, reporting to the Founding Director. Key Responsibilities * Develop and execute strategies to deliver ambitious revenue and margin targets. * Oversee daily operations, streamline processes and champion health, safety, sustainability & compliance. * Lead selection, implementation and optimisation of CRM/ATS platforms and digital transformation initiatives. * Manage budgets, cash flow and client financial health, delivering regular performance reports. * Build a high-performing team: hire, coach and develop staff, and deliver development sessions. * Generate billings, covering permanent assignments until a specialist consultant is in place. * Strengthen client relationships, win new accounts and act as senior escalation point. * Represent Lonsite at industry events and support brand development. Person Specification * Director-level experience in construction or engineering recruitment (labour supply & permanent search). * Proven track record of driving significant revenue growth and margin improvement. * Strong commercial acumen, financial management and stakeholder engagement skills. * Excellent leadership, change-management and communication abilities. * Deep understanding of major infrastructure markets. What We Offer * Six-figure salary package plus performance bonus * Private healthcare and other benefits * Clear progression: opportunity to step into the Managing Director role within 2–4 years * Genuine board-level influence and career development This list is not exhaustive and other duties may be required as the role and business evolve. To apply, please send your CV and a brief cover letter. Lonsite is an equal-opportunity employer