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Business Analyst (Marketing Cloud), Stoke-on-Trent
Client: OSF Digital
Location: Stoke-on-Trent, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Who we are
OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support across the entire Salesforce Customer 360 platform. Our primary focus is to help clients envision and reshape their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now').
Responsibilities
* Advise customers and prospects on the use of Marketing Cloud and Data Cloud systems, such as Salesforce Marketing Cloud, Data Cloud, or Selligent.
* Support technical implementation on systems like Salesforce Marketing Cloud, Data Cloud, Selligent, or Emarsys.
* Configure, integrate, and optimize Marketing Cloud and Data Cloud environments to improve personalization, audience segmentation, and cross-channel activation.
* Participate in customer meetings, workshops, and marketing/sales activities.
* Utilize Data Cloud features for identity resolution, real-time data activation, and analytics to support marketing and CRM strategies.
Requirements
* Practical experience in a similar role is valued more than formal education.
* Experience with Marketing Cloud, Data Cloud, and eCommerce platform integration.
* Knowledge of digital marketing, CRM, and certifications like Salesforce Marketing Cloud Consultant or Salesforce Data Cloud Consultant is preferred.
* Knowledge of HTML, basic Java, JSP, PHP; experience with Pardot, Datorama, or Interaction Studio is a plus.
* Experience with SQL and large-scale customer data platforms.
* Ability to communicate complex concepts clearly, both written and verbal.
* Reliable, detail-oriented, and capable of providing quick, pragmatic support to customers.
OSF Digital is an equal opportunity employer, welcoming diversity and fostering an inclusive environment. We do not discriminate based on gender, race, ethnicity, disability, sexual orientation, religion, or any other protected category.
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