Job Description
Robert Half Technology are assisting a growing life sciences organisation to recruit a Junior IT Analyst on a contract basis. London based, 5 days per week onsite.
Role The Junior IT Analyst will provide first-line technical support to end users across the business, ensuring timely resolution of IT issues. Assist with the administration and maintenance of IT systems, including user account management and access controls. Support onboarding and offboarding processes, including setting up user accounts, hardware, and permissions. Monitor and respond to service desk tickets, escalating issues where appropriate. Troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices. Assist in maintaining IT documentation, processes, and knowledge base articles. Support the wider IT team with ongoing projects and system improvements. Ensure compliance with company IT policies and security standards.
Profile The Junior IT Analyst will have 6-12 months of experience in an IT support or similar role. Hands-on experience with Active Directory, Microsoft, and Office 365. Basic understanding of Windows operating systems and desktop support. Strong troubleshooting and problem-solving skills with a proactive mindset. Good communication skills with the ability to support non-technical users effectively. Strong attention to detail and willingness to learn in a fast-paced environment. * A genuine interest in developing a career within IT support and infrastructure.
Company Innovative life sciences organisation based in London 5 days per week onsite working environment * Collaborative and fast-paced culture with opportunities for learning and development
Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training.
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