Role: Technical Officer
Salary: Up to £30,000 dependant on experience, + additional benefits
Hours of Work: Monday to Friday, 9.00am to 5.00pm
Location: Commutable via Metro Tram Link, Trafford area, Greater Manchester.
The Company:
My clients are leaders in their field within the construction industry, manufacturing in specialised building products. Due to growth within the business, my clients are currently recruiting 2 Technical Officer’s to join their technical team, one position will focus on specification support, the other on compliance activities.
The technical team provide support and technical advice to our internal and external customers related to the technical elements of our product range.
The role can be fast paced and varied, as part of your work will support commercial enquiries which require a quick turnaround to secure the sales/orders.
The position involves:
* Reviewing construction plans/drawing and providing design and technical advice to customers.
* Delivering front-line technical support to customers and internal teams
* Manage/resolve customer queries and complaints
* Conduct risk analyses in accordance with regulations and BS standards
* Perform customer quotes
* Develop ventilation strategies for residential and commercial properties
* Handle special enquiries for non-standard product requests
* Log and monitor customer enquiries, identifying trends and potential issues.
* Perform take-off and quotation services for product range
* Log and monitor customer enquiries, identifying trends and potential issues
* Provide specification support to internal sales teams
* Full training will be provided where necessary
The specification role includes:
* Provide specification support to internal sales teams.
* Manage and maintain NBS specifications and BIM content for the product range.
The compliance role includes:
* Maintain and update product documentation
* Support the expansion of the company’s Environmental Product Declarations (EPDs) through data capture and product assessments
The support you provide is typically via phone/email or video call, however some travel may occasionally be required to site visits. Full UK Driving licence required, as a pool car is provided for site visits.
About you:
* Are you a confident administrator with a technical mindset, with strong attention to detail.
* Excellent communication skills (both written and verbal)
* Knowledge of the construction industry and construction products
* Good numerical skills
* Ability to learn quickly
* Team working skills
* Flexible and adaptable to a fast paced environment.
* Confident using Microsoft Office suite (e.g. Outlook, Teams, Excel)
* AutoCAD/Revit and SAP knowledge desirable
* You will have experience in a similar role within the construction sector, ideally for a construction products manufacturing business.
If this role sounds of interest, please apply now and send your most up to date CV to Vicky at TechNichols Resourcing to be considered. Or call TechNichols Resourcing and speak with Vicky for further information.
We will endeavour to get back to all applicants but if you have not heard back within 5 working days unfortunately your application has been unsuccessful