Front of House Receptionist/Building Manager
Birmingham, West Midlands
Permanent
Customer Success
BBBH1541_1754913355
Luke Rose
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Role: Front of House Receptionist/Building Manager
Salary: Up to £35k DOE
Location: Birmingham City Centre (onsite)
We're seeking a highly organised and personable individual to join a fantastic team as a Front of House Receptionist/Building Manager. You'll be the first port of call for tenants, ensuring their experience is exceptional, while also overseeing the smooth day-to-day running of the building.
Responsibilities:
* Welcome visitors with a warm and professional manner.
* Manage tenant relations: Address enquiries, coordinate moves in/out, and foster positive relationships.
* Maintain a professional and welcoming reception area.
* Oversee building operations: Manage security, maintenance, and cleaning services.
* Conduct regular inspections to ensure a clean and safe environment.
* Liaise with vendors for repairs, maintenance, and upgrades.
* Handle administrative tasks such as scheduling appointments, preparing reports, and maintaining records.
* Act as the first point of contact during emergencies and implement safety protocols.
Qualifications:
* Minimum 2 year of experience in a customer service or building management role.
* Excellent communication and interpersonal skills.
* Strong organisational and time management abilities.
* Proficient in Microsoft Office Suite.
* Ability to work independently and as part of a team.
* A positive and proactive attitude with a commitment to excellent service.
Bonus Points:
* Experience with building access control systems.
* Knowledge of health and safety regulations.
If this role sounds like it could be for you, then please apply now!
Please note this role does not offer sponsorship and is not accepting candidates living outside of the UK. If you are suitable for the role then someone will be in contact with you.
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Please note: Due to the high volume of exceptional CVs we receive, we may not be able to respond to each candidate individually. However, we'll carefully review your CV to see if it aligns with our current job openings. If your skills are a perfect match, a recruiter will be in touch to discuss the opportunity further.
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