Overview
Join our Global Customer Success team to drive retention, growth, and satisfaction for our SaaS-based IoT/Telematics clients. You will manage customer interactions, billing, renewals, and growth opportunities while collaborating with global teams. Must have experience in B2B Customer Success or Account Management with strong communication and organizational skills.
Responsibilities
* Manage customer interactions, billing, renewals, and growth opportunities.
* Collaborate with global teams to drive retention and growth.
* Proactively identify expansion opportunities and provide value to customers.
Qualifications
* Experience in B2B Customer Success or Account Management.
* Strong communication and organizational skills.
* Experience with SaaS, IoT/Telematics is a plus.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Technology, Information and Internet
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