Customer service administrator

Are you organised, confident with technology, and great with people?This is your chance to join a friendly, well-established local business where no two days are the same. Enjoy a relaxed working environment, full training, and clear opportunities to progress into a senior role.

What Youll Be Doing:

* Answering calls and delivering excellent customer service
* Booking appointments and managing diaries
* Preparing quotes, following up, and closing sales
* Upselling products and services to B2C customers
* Planning installations and liaising with clients in the showroom
* Managing post-install admin, including invoicing, billing, and quoting
* Posting updates, photos, and stories on social media
* Coordinating warehouse activity, deliveries, and collections
* Communicating with suppliers and maintaining stock flow
* Providing general admin support to the wider team

What Were Looking For:

1. Confident using G Suite (Gmail, Google Calendar, Google Sheets, Google Docs)
2. Experience with CRM systems (Zoho or Salesforce ideal)
3. ProvenB2C customer serviceand upselling experience
4. Bonus: experience with Xero or similar accounting software