Hours: This role is for a permanent position working full time 35 hours per week
Salary: Per Annum
Closing Date: Fri, 15 May 2026
About the role
Are you highly organised, detail focused and passionate about delivering excellent service behind the scenes? We’re recruiting a Facilities Coordinator to join our Property Solutions and Workplace Experience team at our Head Office in Skipton. In this varied, people facing role, you’ll play a key part in ensuring our workplace operates smoothly, safely and efficiently for colleagues, visitors and members. Acting as a first point of contact for health and safety, facilities and property related queries, you’ll provide professional, friendly administrative support while also working flexibly with our reception team to deliver a welcoming front of house experience. Adaptable and responsive, you’ll confidently prioritise tasks and support the team as day to day needs change.
Who Are We?
Not just another building society. Not just another job. We're the fourth biggest building society and mutual organisation in the UK. Mutuality makes us different as we don't have shareholders; we're owned by our members. Our colleagues say Skipton’s a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.
What Will You Be Doing?
* Act as the first point of contact for facilities management queries, including cleaning, catering, front of house coordination, services and security
* Provide administrative support to the Premises team, including phone line coverage when required and escalation of more complex issues
* Handle data entry and accurate record keeping, including utilities, invoices, landlord documentation and facilities records
* Process payments and invoices, track approvals and respond to payment enquiries from suppliers, landlords and councils
* Ensure compliance with security procedures, contractor documentation and access pass management
* Support car parking, access control and security system administration, including maintaining data quality
* Assist with fleet management, including pool car bookings, colleague checks, EV portal administration and scheduled maintenance
* Support the team with reporting and data preparation for Workplace Experience and Property Solutions
What Do We Need From You?
* Excellent attention to detail with a strong focus on accuracy
* A passion for delivering great customer service to colleagues, visitors and external partners
* Strong verbal and written communication skills
* Confidence using Microsoft Office and administrative systems
* The ability to organise, prioritise and manage a varied workload
* A collaborative, proactive approach with a one‑team mindset
* A willingness to adapt and support a broad range of activities
* Ability to be brave and use own initiative with a drive for self-improvement
* You’ll also role model Skipton’s values and behaviours by being accountable, curious, collaborative and brave in everything you do
What’s In It For You?
* Annual discretionary bonus scheme
* 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
* Holiday trading scheme allowing the ability to buy and sell additional annual leave days
* Matching employer pension contribution (up to 10% per annum)
* Colleague mortgage (conditions apply)
* Salary sacrifice scheme for hybrid & electric car
* A commitment to training and development
* Private medical insurance for all our colleagues
* 3 paid volunteering days per annum
* Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
* We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership
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