CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Our dynamic Lead Logistics team based in Ashby de la Zouch has an exciting opportunity for a customer focused and accurate Operations Coordinator where you will oversee daily operations via air, ocean, and ground transportation and manage all communications with customers, global suppliers and 3PL providers via telephone and email.
This is a Monday to Friday, hybrid role after training period- 3 days in the office, 2 days at home. You will be required to work rotating shift, where you will work 08:00-16:30/09:00-17:30.
WHAT ARE YOU GOING TO DO?
Reporting into the Operations Supervisor you will:
· Coordinate and manage transport bookings in response to client requests.
· Enter and maintain shipment data to support non-standard or manual transport requests.
· Communicate with third-party logistics providers to arrange suitable transportation solutions.
· Collaborate with local logistics teams to manage bookings and track shipments.
· Ensure all logistics partners follow agreed collection and delivery procedures and update shipment milestones accordingly.
· Tender shipments to approved transport providers in line with business guidelines using relevant platforms.
· Handle customer queries and proactively resolve any transport-related issues.
· Monitor shipment progress and ensure accurate milestone updates across various systems.
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have experience in the transport and logistics industry, with a focus on customer service. You will be a self-motivated and well-organised individual who feels comfortable to be a part of a team. Proficiency in using MS Office programs is essential for effective communication and data management.
You will be heavily involved in customer contact; therefore, you will need to be able to communicate effectively via phone and email and be comfortable delivering information relating to any delays in deliveries able to think on your feet in challenging and time critical situations and effectively find solutions to issues in a timely manner.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
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