Overview
An exciting opportunity has arisen to join the PSU/Urology Secretarial Team within the Surgery and Critical Care Group at Sheffield Children\'s.
You will deliver administrative support to the clinical team, serving as an important liaison between the Trust, patients, GPs, and healthcare professionals. Responsibilities include managing correspondence, updating patient records, coordinating investigations, booking appointments, preparing medical documents, and supporting meetings and training for new colleagues.
Closing date: 22 October 2025
Main duties of the job
Reporting into the Service Coordinator, your responsibilities will include:
* Provide efficient administrative support to the clinical team
* Manage incoming mail and action on correspondence
* Respond to enquiries from patients, GPs, consultants, and external bodies
* Update patient records, ensuring accuracy
* Type medical correspondence, clinic letters and medico-legal reports
* Coordinate investigations and follow-up work for the clinical team, presenting results to clinical staff
* Help with meetings, including minute-taking and providing administrative support
* Help prepare medical documents such as discharge summaries and ensure appropriate documentation storage
* Support inductions for new colleagues, allocate tasks to support staff, and arrange necessary resources like interpreters
About us
At Sheffield Children\'s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children\'s Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We\'re proud that 73% of colleagues would recommend Sheffield Children\'s as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we\'re excited to keep building our leadership in children\'s health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children\'s uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
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Person Specification
Qualifications
* 4 GCSEs Grace C or above including English
* RSA III Typing / Word Processing or equivalent qualification or experience
* NVQ2 in Business Administration or equivalent
Experience
* Audio Typing experience
* Experience of working in a multi-disciplinary team
* Experience of working with filing systems
* Experience of good customer or patient care
* Experience of working with different computer software e.g. email, internet
* Experience of scheduling /co-ordination of activities and / or resources
* Secretarial experience
* Medical Secretarial experience
* Previous NHS experience
* Experience with NHS / Healthcare software systems
* Experience of working with confidential material
Knowledge and Skills
* Understanding and knowledge of Caldicott and Data Protection Act
* Good verbal and written communication skills with team / clients / relatives using tact when required
* Ability to deal with conflict
* Good time management skills with the ability to work to prioritise work according to deadlines
* Ability to engage with and motivate others
* High standard of accuracy
* Able to work as part of a team and under own initiative
* Strong analytical skills
* Ability to establish and maintain effective working relationships
* Knowledge of medical terminology
* Understanding of the 18 week Referral to Treatment (RTT) process
Personal Attributes
* Adaptable to change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Sheffield Children’s NHS Foundation Trust
Address
Sheffield Children\'s NHS Foundation Trust
£24,937 to £26,598 a yearper annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
425-25-7255976-A
Job locations
Sheffield Children's NHS Foundation Trust
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