Overview
We are excited to offer a fantastic opportunity for a receptionist to join our passionate and dedicated team. As our practice experiences a dynamic period of growth, you will predominantly be part of our wonderful front of house team, the role will also include some ad-hoc animal care duties, supporting our clinical team with patients, cleaning, ordering and other ad hoc duties.
Join a team you are proud to be a part of
We are a friendly close-knit team who work as one, always supportive and encouraging one another. We pride ourselves on outstanding client and patient care. The successful person will work alongside 2 RVNs, 4 receptionists, an animal care assistant, Practice Manager and cleaner. The team is very close, and we enjoy creating a positive friendly working environment. As a practice we support many charities in the local area, such as Merrylegs, RSPCA and Cats protection.
The perfect fit
* Strong customer service and communication skills are essential.
* Ability to multitask efficiently.
* Good administration and IT skills for managing reception duties and in-house IT queries.
* Confidence in animal handling and maintaining client records.
* Veterinary experience is preferred; however, full training will be provided.
Working pattern
This is a full-time role working between 7:45 am - 7 pm Monday-Friday, with no weekends or OOH shifts!
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Pension scheme
* Discounted staff pet care
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