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General manager

Stevenage
Permanent
Rise Gym
General manager
€37,000 a year
Posted: 16 February
Offer description

"Rise isn’t a “turn up, tap in, leave” gym.

We’re a training facility built for people who want to push limits, grow confidence, and rise above everything. From high-energy classes and serious lifting zones to a welcoming, inclusive atmosphere, everything we do is about helping members reach their full potential.

Our ethos is simple: We rise by lifting others.

That goes for our members and our team.

Now we’re looking for a General Managerwho can lead from the front, own the numbers, inspire the people, and make Rise the go-to training destination in Stevenage.


The Role

This is a hands-on leadership role. You’ll be visible, energetic and present.

You’ll own the performance of the club, develop your team, and create an experience members genuinely love coming back for.

What you’ll be getting up to:

* Own responsibility for everything important in club — commercial, operations, service, experience and team development
* Lead, coach and inspire a high-performing team offront-of-house staff & membership consultants
* Create an environment where every member feels welcomed, supported and motivated
* Drive membership growth, retention and community engagement
* Manage budgets, targets, KPIs, and operational standards
* Keep the gym safe, compliant, and running like clockwork
* Work alongside Area Manager to deliver improvement plans
* Set the tone, culture and energy every single day


About You

You’ll likely have:

* Experience managing a gym, leisure, retail, or hospitality operation
* Proven leadership of medium–large teams (including supervisors or managers)
* Strong commercial mindset with financial planning experience
* A passion for fitness and customer experience
* Great communication and people-development skills
* Confidence making decisions and owning outcomes

If you don’t meet every requirement but feel you’d thrive at Rise, we still encourage you to apply.


What’s In It For You

* Competitive salary of £34-40k
* Performance bonus scheme (up to £6k annually)
* Free gym membership for you
* Discounted membership for family & friends
* Ongoing training and career development
* Clear progression opportunities as Rise grows
* Team socials, events, and the occasional well-earned celebration


Ready to Rise?

As part of your application, please submit a short 2–3 minute video introducing yourself, summarising your management experience, and explaining why you’d be a great fit to lead Rise Gym. This helps us better understand your communication style and leadership approach.

Please include:

* A leadership or management achievement you’re proud of
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