Job Description
Join a fast-growing telecoms and IT provider as an Internal Account Manager, managing existing B2B customers, driving sales, and earning uncapped commission in a thriving office-based role.
Internal Account ManagerTelford - Office-based
* Full time, permanent position (Monday – Friday, 37.5 hours)
* Up to £28,000 basic salary
* Uncapped commission (OTE £10,000+ per annum, realistic OTE up to £38,000)
Please Note: Applicants must be authorised to work in the UK
At Enconvo, communication is at the heart of everything we do. We provide cloud phone systems, broadband, mobile, and IT solutions that help businesses stay connected, productive, and ready to scale.
The Role
This is a sales-led Internal Account Manager role, focused on growing and retaining an existing portfolio of business customers. You'll drive revenue through renewals, re-signs, upselling, and cross-selling additional products and services.
Key Responsibilities:
* Manage and grow revenue from an assigned portfolio of B2B customers
* Identify and close opportunities through renewals, re-signs, upselling, and cross-selling
* Deliver structured outbound sales campaigns aligned to business priorities
* Build, manage, and maintain an accurate sales pipeline using CRM systems
* Act as the main commercial contact for customers, understanding needs and driving retention
* Consistently work towards sales targets and performance KPIs
The Ideal Candidate
You're commercially minded, target-driven, and motivated by commission. You enjoy building relationships, spotting opportunities, and turning conversations into sales. About you:
* Experience in a sales-driven role (account management, internal sales, telesales, or B2B sales)
* Proven success in upselling and retaining existing customers
* Strong communication and negotiation skills
* A proactive, organised approach with good CRM and pipeline management
* Motivation to exceed targets and earn uncapped commission
* Experience in telecoms, IT, or managed services (desirable but not essential)
Benefits:
* Uncapped commission with clear, achievable targets
* 23 days holiday plus your birthday off (with additional leave for long service)
* Option to buy extra annual leave
* Enhanced maternity, paternity, and adoption pay
* Salary sacrifice pension, healthcare, and life cover
* Perkbox discounts and employee benefits
* No evenings, weekends, or travel
* Full training and clear career progression opportunities
* Regular team and company-wide social events
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.
You must be authorised to work in the UK. No agencies please.
Other suitable skills and experience include Internal Sales Executive, Account Executive, Sales Account Manager, Customer Account Manager, Business Development Executive, Telesales Executive, Inside Sales Consultant, B2B Sales Executive, Commercial Account Manager, Sales Executive
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