VANRATH is thrilled to assist our client in the search of a Administrator/Planner. Our client is a major international player in the energy sector, offering the successful candidate an incredible chance to join a multi-billion pound enterprise with a strong global presence. Employment Type: Full-time - Permanent Location: North Belfast - 4 days office / 1 day home Salary: £26,000 Comprehensive Benefits & Career Growth Opportunities Responsibilities: Efficiently schedule and manage appointments using relevant planning and response systems, ensuring all tasks are allocated and completed within agreed client timescales. Optimise engineers' workflows by developing and maintaining productive and efficient work routes, maximising their time and resources. Monitor and track job progress to ensure all Key Performance Indicators (KPIs) and client expectations are consistently met. Work closely with clients, engineers, and internal teams to ensure smooth scheduling operations and address any issues promptly. Conduct customer satisfaction surveys, maintain accurate records, and ensure compliance with company procedures. Assist in training and on-boarding of new starters, ensuring they understand scheduling systems, processes, and responsibilities. Support continuous improvement initiatives by identifying areas for enhanced efficiency and process optimisation. Essential Criteria: Experience in Admin role or experience dealing with scheduling or planning or similar Strong organisational and time-management skills, with the ability to handle multiple tasks and prioritise effectively. Proficiency in MS Office applications, particularly Excel and Word. Excellent communication and interpersonal skills to engage effectively with engineers, clients, and stakeholders. Problem-solving ability to address scheduling conflicts, last-minute changes, and resource allocation challenges. Desirable Criteria: Knowledge of scheduling and appointment management systems used in construction or regeneration services. For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Jack Groves in the strictest confidence. Fabulous service. VANRATH were excellent - Can't recommend highly enough. My experience with VANRATH was very positive and stress free. VANRATH were very professional and supportive. I would definitely use VANRATH again. VANRATH were brilliant to work with and kept in contact throughout the process I would recommend to a friend. Really fantastic recruitment process supportive throughout and made the process as seamless as possible. Thanks so much for all the support, very happy in my new role! Vanrath have been great to work with and have provided a really professional service. A special mention has to go to Ross (Senior Recruitment Consultant) who helped me so much in securing a contract. Would highly recommend. I wanted to express my sincere appreciation for the outstanding support provided by Ross Stevenson from Vanrath. Thanks to his expertise and dedication, I recently secured a great job opportunity. Ross demonstrated exceptional professionalism throughout the process and his transparent communication and constant updates made it a seamless experience. Thanks a lot Ross for your invaluable assistance. Everything was dealt with extremely quickly and Joseph maintain really good communication throughout the process. Highly recommend for those looking to make a change or find a new job. Skills: Admin Administrator Coordinator Customer Service Planner Planning Scheduler Benefits: Work From Home Additional Benefits