Working in partnership with M&S, at Gist we deliver industry-leading logistics and fleet management solutions. We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work, and unlock your full potential As a Depot IT Infrastructure Specialist, you will be responsible for the hands-on delivery, maintenance, and improvement of IT infrastructure across our depot network, supporting both day-to-day operations and key business projects. This is a technical, delivery-focused role that requires the direct execution of infrastructure tasks rather than coordination alone. You will play a critical role in ensuring depot IT systems are reliable, compliant, scalable, and fit for future business needs. This role is ideally suited to someone who has built their experience working on large, complex operational sites and thrives in environments where no two days are the same. You’ll be comfortable travelling between our sites, adapting to changing priorities, and solving problems hands-on. For the right person, the mix of scale, autonomy, and real-world impact makes this a highly rewarding opportunity What’s in it for you? Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special…. 20% M&S discount on most things from furniture, fashion, and food Car allowance 25 days’ annual leave plus bank holidays (rising with length of service) Discounted rates on healthcare cash plan Attractive annual bonus scheme, based on M&S performance and personal objectives Auto Enrolment Pension or competitive Defined Contribution Pension Scheme Life assurance (up to 4 times salary) Access to a wide range of wellbeing support – including our Employee Assistance Programme A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development Cycle to work scheme Role details: Salary: up to £65,000 Hours: 37.5 hours Working pattern: Monday to Friday Location: UK-based with regular travel across the depot network. This role is best suited to someone based in or around the Midlands, providing good access to both northern and southern sites. What you’ll do: Your key accountabilities will include: Ensure safe working practices during cabling, hardware installation, and maintenance Maintain compliance with safety, environmental, and quality standards at all sites Own and maintain local Ethernet cabling infrastructure (fibre and copper), ensuring performance, resilience, and compliance Carry out inspections, testing, fault-finding, and repairs to prevent connectivity issues Plan and execute infrastructure refresh projects, including switches, access points, UPS systems, network cards, servers, and printers Actively manage hardware lifecycles to maintain vendor support and operational reliability Scope and deliver data cabling and IT infrastructure solutions for new depot locations and large-scale changes Define power and data requirements aligned to evolving operational and automation needs Work closely with stakeholders to ensure solutions are scalable, compatible, and cost-effective Support project managers by defining technical requirements, resource needs, and implementation approaches Scope and assess supplier quotes for infrastructure projects (including CCTV, PA systems, and briefing screens) Challenge vendor proposals to ensure technical accuracy, compliance, and value for money Coordinate suppliers to deliver work safely, on time, and to agreed standards Take ownership of depot infrastructure compliance from an IT perspective Define and support best-practice operating standards for hardware and networks Provide hands-on troubleshooting to minimise downtime and operational impact Maintain an annual schedule of infrastructure activity in collaboration with the Technical Services Manager Travel Requirements Regular travel across depot sites within the network Up to 50% of working time is spent travelling Overnight stays may be required Flexibility is essential to meet operational and project demands Who you are: Your skills and experience will include: Strong hands-on knowledge of IT infrastructure, including Ethernet cabling (OM3/OM4 fibre, CAT5E/CAT6/CAT6A) Background working in large buildings or complex operational environments (logistics or warehousing experience is a strong advantage) Experience with networking hardware such as Cisco switches, Extreme access points, and APC UPS systems Proven ability to diagnose and resolve infrastructure issues on site Experience delivering infrastructure projects (hardware refreshes, new site deployments, printer rollouts) Confidence working with suppliers and holding them to technical and quality standards Ability to explain technical concepts clearly to non-technical stakeholders A pragmatic, solutions-focused mindset with strong ownership and accountability Why Gist? At Gist we are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative, and ethical. Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments in Plan A. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact. Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.