Deadline Date: Friday 27 June 2025
Requirement: Senior Technician (System Administrator)
Location: Norfolk, VA, UNITED STATES
Time On-Site: 100%
Not to Exceed Rate: 47 EUR
Total Scope of the request (hours): 768
Required Start Date: 4 August 2025
Required Security Clearance: NATO SECRET
Duties and Role:
Systems design:
* Follows standard approaches and established design patterns to create new designs for simple systems or system components.
* Identifies and resolves minor design issues.
* Identifies alternative design options and seeks guidance when deviating from established design patterns.
Systems integration and build:
* Defines the software modules needed for an integration build and produces a build definition for each generation of the software.
* Accepts completed software modules, ensuring that they meet defined criteria.
* Produces software builds from software source code for loading onto target hardware.
* Configures the hardware and software environment as required by the system being integrated.
* Produces integration test specifications, conducts tests and records and reports on outcomes.
* Diagnoses faults and records and reports on the results of tests.
* Produces system integration reports.
IT infrastructure:
* Provisions/installs, configures and maintains infrastructure services and components.
* Monitors, measures and reports on infrastructure load, performance and security events.
* Identifies operational issues and contributes to their resolution.
* Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts.
* Carries out agreed system software maintenance tasks.
* Automates routine system administration tasks to specifications using standard tools and basic scripting.
Storage management:
* Performs regular high-performance, scalable backups and restores on a schedule and tracks offsite storage.
* Implements documented configurations for allocation of storage, installation and maintenance of secure storage systems using the agreed operational procedures.
* Identifies operational problems and contributes to their resolution.
* Uses standard management and reporting tools to collect and report on storage utilisation, performance and backup statistics.
Additional duties for this post:
* Provide assistance with fault resolution and document actions in accordance with Incident Management procedures;
* Develop and maintain Standard Operating Procedures for routine system administration duties;
* Provide status updates for assigned requests using ITSM Service Desk Software;
* Follows-up with users on completed requests prior to closing;
* Provide collaboration and assistance to other work sections within Service Operations Branch in support of mission requirements;
* Can support physical task requirements with the ability to lift up to 25 lbs;
* Performs other duties as required.
Requirements:
Skill, Knowledge & Experience:
* The candidate must have a currently active NATO SECRET security clearance
* Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.
* At least 2 years' experience in the implementing, and managing the underlying technology, software and hardware components that ensure the smooth functioning of servers, storage systems, data centers, and cloud services.
* System Administration on a large computer network;
* Windows & Linux Operating Systems;
* Active Directory & Group Policy Management;
* Virtualization of servers and desktops;
* Storage Area Networks (SANs);
* Data Backup systems;
* Use of scripting to automate tasks;
* Large scale system management tools, such as MCM (Microsoft Configuration Manager);
* One or more of the following Training/Certifications: ITL Foundation; VMware vSphere; Microsoft Windows Operating Systems; Linux Operating Systems.
Education, Experience and Training (Desirable):
* University Bachelor's degree in a CIS related subject.
* Active certifications covering CIS related topics from recognized & accredited organizations.
* Comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications.
* ITIL certification and experience in applying ITIL Change
* Management and/or Service Asset and Configuration Management processes.
* Prior experience of working in an international environment comprising both military and civilian elements.
* One or more of the following Training/Certifications: NetApp SAN Storage; Microsoft Configuration Manager; Veeam Backup and Replication.