Overview
Tool Hire Manager role at STARK Building Materials UK (Jewson brand) in Milton Keynes. We are looking for a manager with supervision experience in the Tool/Plant Hire industry, who enjoys working with people and a varied, active role.
Location and hours
Location: Jewson, Dickens Road, Old Wolverton, Milton Keynes, MK12 5QF
Hours: Monday–Friday 07:30am–17:00pm, every 2nd Saturday 08:00am–12:00pm
Key Responsibilities
* Develop and establish the Tool Hire Department in the busy branch by building relationships with customers and promoting the tool hire offering.
* Manage the Tool Hire operation in the branch — develop tool hire product knowledge and competence across all branch colleagues, with regular constructive feedback on performance.
* Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through proactive cross-selling to achieve Tool Hire targets.
* Use in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey.
* Maintain full compliance with company policies and procedures, especially Health & Safety.
* Ensure inventory and availability levels meet customer needs, collaborating across the local network.
* Deliver and collect customer orders when required, ensuring accuracy and safe loading/offloading in line with company procedures.
What’s in it for you?
* Competitive salary and discretionary bonus
* A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more
* Health and wellbeing services including online GP appointments and mental health support
* Generous employee discounts
* Discounts with hundreds of high street and online retailers
* Retirement savings plan
* Life assurance
* Enhanced maternity/paternity/adoption leave
Required Skills and Experience
* Manual UK driving license, held for a minimum of 1 year, with no more than 6 points
* Previous industry experience would be beneficial
* Experience in a customer-facing, sales-focused role
* IT literate with strong communication and organisational skills
* Confident in leading and developing a team
Why STARK?
At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s Next
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and answer any initial questions you have. We are open to discussing part-time and job-share options during the application process. We can provide reasonable adjustments to help you in the process. Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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