Overview
We are seeking a Veterinary Receptionist to join our busy and supportive team, providing gold-standard care to our valued clients and their pets. This role is mainly based at our Witham branch, with shifts across other branches as required. The position involves a mixture of shifts, including late shifts.
Responsibilities
* Managing busy telephone lines and scheduling appointments
* Handling email correspondence and client queries with care
* Processing payments, managing stock, and assisting with account and insurance queries
* Ensuring the practice remains clean, organised, and well-stocked
* Providing administrative support and occasionally assisting the clinical team with animal handling during consultations (non-clinical tasks)
What We’re Looking For
* A passion for client care and strong communication skills
* Excellent IT proficiency (Excel, Word, Outlook)
* Strong organisational skills, attention to detail, and a proactive attitude
* Flexibility to work across multiple branches and varied shifts
* Full training will be provided on-site, making this a fantastic opportunity to build your skills and knowledge in a supportive environment
Your shift pattern
You will work 1 in 2 and 1 in 4 Saturdays at Witham 8 am – 2 pm and one 5-hour shift every other week at Great Notley during the week. Overtime is available.
Benefits
* 6.6 weeks annual leave FTE
* Additional annual leave for your birthday added to your holiday allowance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Wellbeing initiatives
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – discounts and cashback with hundreds of retailers
* Pension scheme
* Discounted staff pet care
Salary: Up to £12.21 p/h DOE
Seniority level
Entry level
Employment type
Part-time
Job function
Health Care Provider
Industries
Veterinary Services
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