Our client is a leading provider of cashflow finance within the UK, with multiple regional offices.
The role involves developing and maintaining key customer relationships, implementing strategic account plans based on a deep understanding of customer needs, and delivering excellent results. The candidate should be curious, able to work with complex organizations to identify decision-makers, and comfortable using IT systems to manage knowledge of our products and services.
Main responsibilities
* Serve as the primary relationship contact for a portfolio of clients at various stages
* Create and coordinate Key Account Plans to identify customer objectives and needs
* Maximize income through cross-sales, license sales, and promoting professional services
* Ensure strong commercial performance and address disputes proactively
* Negotiate commercial terms, including SLAs and product sales
* Visit clients regularly to discuss strategic matters and act as an escalation point
* Represent the voice of the customer within the company
* Escalate product or service issues and liaise with internal teams for effective responses
* Maintain accurate records in CRM and other systems
The ideal candidate is outgoing, a team player, and capable of managing a diverse SME portfolio while providing exceptional service and maintaining risk awareness. Strong communication skills and a positive attitude are essential.
Required skills & competencies
* Experience managing client relationships and strategic accounts
* Proven income generation from client relationships
* Experience in Corporate Finance, preferably invoice finance or related fields
* Excellent written and verbal communication skills
* Ownership of problems and proactive initiative
* Team-oriented and self-motivated
* Committed to personal development
If interested, please send your CV to coral@davieswright.co.uk or call 07488 253195. We also have other Commercial Finance vacancies; contact us for more information.
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