Overview
We are currently recruiting for a Customer Service Administrator for a well-established & respected brand in their market.
Job Location: Poole, Dorset (Near Tower Park)
Job Type: Permanent
Salary: £26,000 per annum + Company bonus paid quarterly
Hours: 37.5 hours per week, Monday to Friday 8.30am – 5.00pm
Responsibilities
* Liaising and coordinating with the service team
* Dealing directly with customers and providing a high level of service at all times
* Booking engineers diaries
* Organising repairs
* Ensuring engineers allocate the right time to a job
* Ensuring engineers have the right parts for jobs
* Keeping customers updated with repair times
* Dealing with customer queries
* General administration
Qualifications
* Previous Customer Service Administration experience
* Strong time management, organisational skills and attention to detail
* Proficient in Word / Excel
* Excellent written and verbal communication skills
Application and Privacy
For more information on these positions, please call our recruitment team directly on 01202 686000 or by emailing your CV.
Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance with their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.
By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and/or telephone & SMS under GDPR Article 6(1)(a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website. You may opt out at any time.
Notes
Keywords: customer service; administrator; administration
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