SystmOne Product Consultant / SME
Contract Day Rate - £500 - £600 p/d Inside IR35Length - 6 Months
Location - Norwich
A leading UK healthcare organisation is seeking an experienced SystmOne Product Consultant to play a strategic role in the implementation, optimisation, and governance of SystmOne as part of a major Electronic Patient Record (EPR) transformation programme. This is a senior position providing system expertise, design leadership, and cross‑organisational consultancy to ensure SystmOne meets clinical, operational, and digital transformation requirements.
Key Responsibilities
Provide strategic leadership on the design, configuration, and optimisation of SystmOne across clinical and operational services.
Act as the organisation's SystmOne subject matter expert, advising clinical, operational, and digital leaders.
Translate complex user requirements into safe, effective, user‑centred system designs.
Lead engagement with TPP and other suppliers on priorities, escalations, and future development.
Provide expertise on system interoperability, including HL7 and FHIR‑based integrations.
Oversee governance processes including configuration control, risk assessment, release management, and documentation.
Support testing phases (UAT, regression), training delivery, and benefits realisation activities.
Troubleshoot complex configuration issues and ensure alignment between system design and BI/reporting needs.
Essential experience:
Extensive experience implementing or optimising SystmOne in a healthcare environment.
Proven ability to influence system design at a strategic level and advise senior stakeholders.
Strong analytical and critical thinking skills with expertise in resolving complex IM&T challenges.
Experience leading lifecycle activities for digital systems, including planning, development, upgrade, and deployment.
Desirable:
SystmOne configuration/administration certification.
PRINCE2 or similar project management qualification.
Experience in EPR deployment.
What You'll Bring
Excellent communication and persuasive influencing skills.
Ability to navigate ambiguity and make evidence‑based decisions.
Advanced understanding of interoperability, digital health standards, and NHS information governance.
A strategic mindset aligned to digital transformation and continuous improvement.
What you need to do now
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