Key Information
PLEASE NOTE THAT THIS IS A VERY PHYSICALLY DEMANDING ROLE AND REQUIRES THE CANDIDATE TO FILE, MOVE AND HANDLE LARGE QUANTITIES OF HEALTH RECORDS.
Shortlisting is based on the person specification. When completing your supporting statement, please refer to the person spec, demonstrating how you match all points, providing examples of experience, understanding and transferable skills.
Job Details
We are recruiting a motivated & enthusiastic individual who possesses excellent interpersonal and communication skills and can work effectively within a team. You must have knowledge of general office systems and protocols in a customer related environment.
You will be working within the Filtering & Destruction Health Records Team, Health Care Operations department. Although based at Royal Albert Edward Infirmary, Wigan, you may be required to work at all sites, including Leigh Infirmary, Wrightington Hospital and our storage provision at Martland Point, Wigan.
The service operates between 7 am to 8 pm Monday to Friday. You will be working 37.5 hrs per week and would be expected to be able to be flexible covering these hours.
* Applicants who have already received feedback that they are unsuitable for the position need not apply — unless they have taken steps to strengthen their application to demonstrate and evidence how you meet the essential criteria since that decision.
The main function of the Health Records Assistant is the filing and retrieving of patient records from storage areas across the 3 main sites.
It is important to ensure patients’ needs are central to the delivery of the service. Therefore you should provide first‑class customer service skills, a professional telephone manner, and comply with all appropriate policies and procedures.
Must be educated to GCSE level or equivalent / relevant experience and demonstrate keyboard skills.
It is necessary to be flexible and able to adapt quickly to change and altering work patterns. You will be covering various admin and clerical duties in line with service demands.
Appropriate systems training will be provided but basic IT skills linked with good keyboard skills would be a distinct advantage.
About Us
Choose Well – Choose WWL. Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’.
WWL is committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Contact
For further details / informal visits contact:
Name: Kathryn Jones
Job title: Library Office Manager
Email address: kathryn.jones@wwl.nhs.uk
Telephone number: 01942 8222209
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