About Us
The Role
We are seeking an empathetic, resilient, and proactive Crisis Support Worker to be part of our specialist team supporting a vulnerable young person on a long-term basis. You will play a vital role in delivering high-quality, person-centered crisis interventions to young people as part of a 24/7 support package in a solo provision.
You’ll work directly with young people experiencing emotional or psychological crises, helping them feel heard, supported, and safe. This role is fast-paced, emotionally demanding, and incredibly rewarding.
Salary:£17.50-£28 per hour
Contract Type: Flexible/Agency Contract
Hours: 12 hour shifts- Days/Nights
Key Responsibilities
Support Daily Living and Routines- Encourage engagement in daily routines and activities that promote stability, structure, and wellbeing within the home. Plan and participate in various activities and fun days out to promote social and recreational development.
Provide Therapeutic Support and Guidance- Use evidence-based techniques (e.g. grounding, emotional regulation strategies) to support recovery and help build the young person’s resilience. Prioritise the safety and security of the young person at all times.
Maintain Accurate Records- Document all incidents, interventions, and communications in accordance with safeguarding, legal, and requirements for the organisation.
Participate in Supervision and Training- Engage in regular supervision, reflective practice, and mandatory training to maintain professional standards and emotional resilience.
Transporting the Young Person- Ensuring the young person is taken to appointments, activities or education as accordingly.
Work Collaboratively with Key Stakeholders- Liaise with external professionals (e.g. CAMHS, social workers, emergency services) to ensure coordinated care and appropriate escalation when needed.
Could you be the right fit for us?
We are looking for someone with:
* experience working with young people in crisis or with complex mental health needs
* strong communication skills and the ability to remain calm under pressure
* a belief that every young person deserves to feel safe, supported, and have a true sense of belonging
* an understanding of trauma-informed and person-centered approaches
* flexibility with your working rota and the ability to work evenings, weekends and at short notice
* a full UK driving license and access to your own vehicle
Experience within prison services, secure setting or hospital would be a bonus as well as mental health, youth work, social care, or psychology qualifications.
What We Offer
* a supportive, inclusive, and trauma-informed working environment
* a competitive hourly rate with great opportunities for progression
* ongoing professional development and training
* clinical supervision and reflective practice sessions
* opportunity to make a tangible difference in the lives of young people
We also offer casual dress, referral bonus packages, and a 3-day physical intervention training course provided free of charge with certificates provided for your personal development.
Apply Now
Join a team that believes in hope, compassion, and resilience. If youre passionate about making a difference for young people when they need it most, we want to hear from you.
This post is subject to an enhanced Disclosure and Barring Service (DBS) check due to the nature of the role, which involves working with vulnerable young people. Safeguarding and promoting the welfare of young people is a priority, and all applicants will be expected to share this commitment.
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