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Website operations manager

London
Permanent
Operations manager
Posted: 31 May
Offer description

Location/s: London Recruiter contact: Nikki George Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140 offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. We are recruiting a Website Operations Manager to join the team on a 1 year fixed term contract. Job Profile Combining technical expertise with a strategic vision, this role ensures Mott MacDonald's website(s) and digital experience platform reflects repeatable modern design principles and offers seamless user experiences. The manager is responsible for keeping the website updated with the latest requirements and road-mapped features while adhering to all corporate guidelines and regulatory compliance, including accessibility and on/off-page SEO. Key Responsibilities: Oversee web development, ensuring the website meets modern design and functionality standards. Stay updated with technological advancements to ensure the website offers a competitive user experience. Collaborate with the wider marketing team including brand, PR, social media and internal communications, for a unified approach to web and content strategies including best practice approach to key campaigns and content. Ensure all website updates and features are implemented in a timely manner, adhering to the project timelines. Monitor website performance and analytics to identify areas for improvement and coordinate implementation of necessary changes alongside website editor. Manage relationships with external vendors and service providers to ensure high-quality deliverables. Liaise with regional marketing teams to support with website content strategies and publication of new content Candidate Specification Experience and Knowledge of: Strong SEO and web development skills, including familiarity with modern digital tools and W3C standards. Experience with platforms like Google Tag Manager, Google Analytics, and Optimizely CMS or their equivalents. Understanding of the latest web technologies and their relevance to our sector. o Strong experience working with accessibility standards such as WCAG. Understanding of website content and user journey best practice Personal Attributes: Technical expertise paired with a user-centric approach. Drive to incorporate the latest and most appropriate web best practices while aligning with corporate standards, such as DPA/GDPR. Strategic thinker, ensuring the website serves both commercial and user needs. We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.

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