Loss Prevention Specialist, AU Security & Loss Prevention
Job ID: 3109399 | Amazon Commercial Services Pty Ltd
Since opening in 1995, we’ve been pushing the boundaries of possible further and further. Today, we’re a Fortune 500 organization that relies on Amazon’s security systems and World Wide Loss Prevention Programs, especially in the fast-paced environment of our Fulfillment Center, based in Dandenong, Melbourne.
The Role
You will lead the effort to efficiently and effectively provide security services and asset protection (lives, buildings, equipment, data, and intellectual property) in Melbourne. You will be a key member of the organization, working with cross-functional teams throughout the organization, both domestically and internationally. Additionally, we are looking for an individual who can grow with the organisation.
Key job responsibilities
* Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner.
* Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate.
* Inspire performance excellence on the part of all security services team members.
* Ensure that you understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department.
* Meet or surpass your objectives that align with security service model.
* Identify, promote and implement security best practices in a designated FC.
* Serve as department’s liaison and security subject matter expert for facility management keeping them abreast of key issues, strategies and the department’s performance.
* Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency.
* Effectively partner with internal customers in evaluating current and future security services, processes and initiatives.
* Coordinate data collection, through database polling or data entry, from multiple FCs; and conduct analysis generating strategic and tactical interpretations.
Basic Qualifications
* Associate's degree or above, or Bachelor's degree
* Experience in relevant industries such as law, customer service, investigations or project management
* Knowledge of Microsoft Office including Outlook, Word, and Excel
* Speak, write, and read fluently in English, and have the ability to take direction in English
* Experience with physical security control and surveillance systems
* Can manage multiple projects and meet deadlines
* Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
* Can work proactively and independently, meet deadlines, and deliver on projects and tasks
* Ability to Travel, both domestically and internationally (intermittently)
Preferred Qualifications
* Experience in fraud/risk investigations
* Advanced Diploma/Associate Degree/Bachelor’s Degree or equivalent.
* Certified Protection Professional (CPP) and/or Physical Security Professional (PSP) qualified.
* Certification in formal investigation procedures (Wicklander‑Zulawski or P.E.A.C.E.).
* Basic understanding of support business processes (Procurement/Finance/HR/Legal/etc)
* Familiarity with databases (for querying and analysing), such as SQL, Access, etc.
* Familiarity with Lean, Six Sigma concepts desirable.
* Analytical experience in a performance-based, results-oriented setting.
* Experience in Business Continuity Management and basic Crisis Management.
Acknowledgement of country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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