Job Description
Assistant Passenger Transport Planner
Location: Chichester (Hybrid)
Contract: Initial 3-Month Temporary Assignment
Hours: Full-Time (Office Hours)
Pay Rate: £18 per hour (Umbrella) (£14 PAYE an hour)
About the Role West Sussex County Council is seeking a motivated and adaptable Assistant Passenger Transport Planner to join their transport planning team based in Chichester. This hybrid role (minimum 2 days in office per week, including Tuesdays) offers a dynamic and rewarding opportunity to help shape and deliver effective transport services across the county.
Passenger transport planning is a fast-paced and varied area. You’ll be helping design and coordinate transport solutions that support a wide range of community needs — from children with Special Educational Needs and Disabilities (SEND) to mainstream school pupils in remote areas, and adults requiring transport assistance.
Key Responsibilities
1. Plan and manage transport arrangements for public, school, or adult social care services
2. Respond to time-sensitive technical queries from residents, service users, and transport providers
3. Collaborate with the Senior Planner and wider team to deliver high-quality, customer-focused solutions
4. Utilise specialist planning software (training provided) to coordinate efficient transport routes
5. Support continuous improvement of service delivery and maintain accurate records
6. Conduct visits to depots and occasionally travel across West Sussex (PPE provided where required)
7. Assist with occasional out-of-hours needs (evenings/weekends)
Working Arrangement
8. Hybrid working: 2 days per week in the Chichester office (Tuesdays mandatory)
9. Remaining days can be worked remotely during standard office hours
10. Must be able to travel across the county for depot visits and operational needs
Requirements
11. Excellent problem-solving skills and ability to thrive in a fast-paced environment
12. Strong communication skills, with a regular requirement to interact in English with the public
13. Willingness to travel across the county and work flexible hours if needed
14. Ability to learn and apply technical planning tools and processes quickly
15. Commitment to customer service and attention to detail
Prior experience in transport planning or logistics is advantageous but not essential — training will be provided.
To Apply:
If you're organised, solution-focused, and looking to gain experience in a vital public service area, apply now to join a supportive team helping people across West Sussex get where they need to go.