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Head of operations

Change Hospitality
Head of operations
Posted: 12h ago
Offer description

Head of Operations – Events Catering

London

£55-60k plus bens


Are you a strategic and hands-on operations leader with a passion for exceptional food, flawless service, and unforgettable experiences? We’re looking for a Head of Operations to lead and scale our Events Catering division across a dynamic portfolio of venues and off-site event locations.


About

My client is a fast-growing, premium events catering company working with iconic venues, corporate clients, and private events across the UK. From intimate receptions to large-scale festivals and galas, they pride themselves on delivering creativity, precision, and high-end hospitality.


The Role

As Head of Operations, you will be at the helm of our multi-site events catering operations. You will lead a team of events managers, chefs, logistics coordinators, and service staff, ensuring seamless planning and delivery of events from concept to completion.


Key Responsibilities

* Oversee day-to-day operational performance across multiple venues and event sites
* Manage, mentor, and develop a team of operational and on-site leaders
* Collaborate with Sales, Culinary, and Event Design teams to ensure alignment and client satisfaction
* Implement and monitor operational processes to maintain consistency, quality, and efficiency
* Lead logistics, staffing, compliance, health & safety, and supplier relationships
* Drive innovation and continuous improvement across all aspects of event delivery
* Manage budgets, forecasting, and reporting with a focus on profitability and growth

About You

* Proven experience in a senior operations role within high-end events catering or hospitality
* Experience managing multiple sites, venues, or large-scale event operations
* Strong leadership, communication, and problem-solving skills
* Comfortable working in a fast-paced, dynamic environment
* Excellent commercial acumen and attention to detail
* Passionate about food, service, and creating exceptional experiences

Why Join Us?

* Work with a passionate, creative, and driven team
* Be part of some of the UK’s most exciting events and venues
* Great career development opportunities in a growing company
* Competitive salary, bonus scheme, and perks


Ready to take the lead in delivering unforgettable events?

Apply now with your CV today!

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