Assistant Service Manager Competitive Salary - details provided on application Bonus Company Car Job Type: Permanent / Full Time Location: Leighton Buzzard Hours: Monday to Friday, 40 hours per week, 8.30am to 5.00pm As Assistant Service Manager, you’ll play a key role in supporting the Service Manager and ensuring smooth day-to-day operations. You’ll oversee a team of engineers and service staff, helping to deliver high-quality service across a wide customer base. From managing technician activities and budgets to supporting customer relationships and operational processes, you’ll be instrumental in ensuring service excellence. Benefits 25 days annual leave plus bank holidays Additional paid birthday leave after 1 year’s service Contributory pension scheme Life assurance (x3 salary after 3 months) Employee healthcare cashback plan Cycle to Work Scheme Enhanced maternity and paternity pay (after qualifying period) Ongoing training and career development opportunities Key Responsibilities Deputise for the Service Manager when required Lead and support a team of regional service staff and technicians Manage operational activities including estimating, invoicing, and planning Provide technical support to internal staff and engineers Support customer relationships, service delivery, and new business opportunities Mentor and develop staff, including performance management and reviews Ensure compliance with safety standards, policies, and procedures About You We’re looking for someone who brings a blend of technical know-how and people skills, including: Leadership and team management experience Excellent communication and customer service skills Organisational and problem-solving ability Knowledge of health & safety and compliance standards Previous experience in a team leader, supervisor, or assistant manager role (essential) Relevant certifications such as GAI (preferred but not essential) Job Ref: EN994 Hollyfield Personnel does not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.