Background – About Alt HAN Co The Alternative HAN Company (Alt HAN Co) is a not-for-profit company jointly owned by a co-operative of UK retail Energy suppliers. It operates through a forum of supplier representatives and a Board. Costs are recovered from energy consumers, via charges levied on all licensed energy suppliers. We were established in 2016 for the sole purpose of finding an industry-wide solution for smart metering in hard-to-reach houses and apartment blocks. Specifically, where the broadcast signal from a smart meter communication hub is not strong enough to reach the gas meter or smart devices in the home this problem affects around 5% of premises – and if not addressed could leave behind more than a million customers in the transition to a smarter, low-carbon energy sector. The Role We’re looking for a proactive, results-driven individual to join our team and lead the charge in securing consents from building owners and landlords for our Crowded Meter Room Service. You will be responsible for building relationships with key property stakeholders, overcoming objections, and ensuring Energy Suppliers can deliver the AltHAN’s solution to buildings across the country. The ideal candidate will be a self-starter with excellent communication skills, a knack for building rapport over the phone, and the ability to manage multiple conversations and stakeholders effectively. Job Description Landlord & Property Manager Engagement : Proactively identify and contact landlords, property managers, and decision-makers within property portfolios across the UK. Consent Acquisition : Work closely with building owners to obtain their consent for meter room upgrades, ensuring a smooth and easy process. Database Management : Maintain a detailed record of contacts, interactions, and consents using our CRM system. Relationship Building : Develop strong relationships with property managers, landlords, and key decision-makers. Target Achievement : Meet and exceed consent acquisition targets through proactive outreach and follow-up. Reporting : Provide regular updates on progress, targets, and key metrics. Collaboration : Work closely with the AltHAN Project and Customer Engagement teams to ensure seamless execution once consent is obtained. The Successful Applicant You will have the following knowledge, skills, and experience: Essential: Proactive Approach : Ability to take the initiative and actively reach out to potential clients, landlords, and property managers. Self-starter who doesn’t require micromanagement. Excellent Communication Skills : Strong verbal communication for engaging stakeholders over the phone. Clear, confident, and persuasive in delivering information and overcoming objections. Relationship Building : Ability to establish rapport with landlords and property managers quickly. Strong interpersonal skills to build long-lasting relationships. Goal-Oriented : Highly motivated by achieving targets and KPIs. Driven to hit monthly and contract-wide consent acquisition goals. Organizational Skills : Ability to juggle multiple leads, follow-ups, and projects while maintaining accurate records. Experience with CRM systems or the ability to learn quickly. Resilience and Persistence : Comfortable with rejection and can continue working toward goals despite challenges. Focused on achieving results even when the process is slow. Computer Literate : Comfortable with basic software like MS Office (Word, Excel) and CRM systems. Quick to adapt to new technology and platforms. Desirable: Experience in Property Management or Energy Sectors : Prior knowledge or experience in the property or energy industry is a plus, especially in dealing with landlords and property managers. Negotiation Skills : Ability to negotiate terms and handle objections in a constructive manner to secure consent. Understanding of Smart Metering : Familiarity with the benefits and processes surrounding smart meters is desirable but not essential, as long as they are willing to learn. Sales Experience : Experience in a sales environment or client-facing role, especially in reaching and exceeding targets. Customer Service Experience : Ability to handle customer inquiries and issues with professionalism and a solution-oriented mindset. Time Management : Ability to prioritize tasks efficiently, particularly when managing multiple landlords and properties. Experience with Data Entry/CRM Systems : Proficiency with CRM platforms or similar data-entry systems for tracking engagements and consents. Personal Attributes Self-Motivation : The candidate should be driven and motivated to succeed without needing constant supervision. They should have a strong work ethic and take ownership of their targets. Resilience : Ability to bounce back from rejection or setbacks and keep pushing forward. Persistence is key, especially when engaging with difficult or unresponsive stakeholders. Proactive Attitude : A go-getter who is always looking for opportunities to connect with new landlords and property managers. Initiative to not wait for opportunities but to create them. Confidence : Comfortably engaging with building owners and decision-makers over the phone or in person. A confident communicator who can address questions, objections, and concerns effectively. Empathy and Emotional Intelligence : Understanding and sensitivity when dealing with different types of landlords or property managers. Being able to adjust communication style to suit the person and situation. Attention to Detail : Ensures that information is recorded accurately and tasks are completed correctly the first time. Careful with following up on consents and tracking progress. Adaptability : Willingness to learn about new systems, smart meters, and property management nuances. Ability to adapt to changing demands and expectations. Qualifications / Certifications Essential: GCSEs or Equivalent (Grades AC in English and Maths) Experience in Sales or Customer Engagement Understanding of Microsoft Office Desirable: A-Level Qualifications (or Equivalent): National Certificate in Sales (or similar qualification): Degree in Business, Marketing, or Property Management: Energy or Sustainability Certifications (desirable for the energy sector): Salesforce/CRM Training The Opportunity At Alt HAN you will: Join an exciting technical development field in the smart energy sector and lead in the climate/green energy challenge. Collaborate with a skilled and reputable team. Play a crucial role in the department as the company prepares for rollout. Engage with the Senior Team in broader Alt HAN Co development. Be part of an organisation striving to be the preferred provider for DESNZ/Energy Suppliers in future smart energy initiatives requiring collective action. Where candidates may come from Property Management Letting Agent Energy Supplier / Consultant Alt HAN Co is an equal opportunities employer and are committed to treating all job applicants equally. Alt HAN Co does not discriminate against any employee or job applicant on grounds of (including, but not limited to) their race or colour, nationality, national or ethnic origin, sex, marital status, religion, age, sexual orientation or disability.