Job summary
PLEASE COMPLETE APPLICATION IN FULL YES AND NO ANSWERS WILL NOT BE CONSIDERED
Posts & hours: Housekeeper
Based at: Barberry/Oleaster
Hours: 26 hours
Salary: £17470.24
At SSL we rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals from all walks of life regardless of race, gender, marital status, national origin, religion, sexual orientation, disability or age.
Disclosure All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), satisfactory reference check, qualifications' check, occupational health check and mandatory training prior to commencement of employment.
Main duties of the job
To be responsible for establishing and maintaining good working relationships with all the Multi disciplinary Teams, Carers, Hotel Service Staff and General Public. To provide a friendly, clean and comfortable and safe environment for patients and staff, ensuring a positive service user experience that reflects the values of Summerhill Supplies Limited (SSL) and Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT).
To work as a member of the Hotel Services/Ward team by contributing to the provision of a comfortable and effective stay for patients. To be responsible for overseeing that the ward is clean and tidy, that patient's food is delivered correctly, that repairs, maintenance, linen services and consumables are available to contribute to a pleasant and welcoming atmosphere.
About us
At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. At SSL we take pride in our focus to support and contribute to the Trust's aim which is to help people get better and challenge the stigma associated with mental illness. We are committed to continuous development of our practices and people and the provision of a fair and friendly work environment for everyone.
Sustainability - All staff are expected to support SSL in meeting our Green objectives, being responsible and considerate with regards to all resources used and acting to minimise waste. SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation.
The health and safety of our staff is our top priority. We partner with our occupational health provider to check/offer vaccinations for Hepatitis B, Tetanus, Polio, Diphtheria, Measles, Mumps, and rubella (MMR) Varicella, Bacillus Calmette-Gurin (BCG) in line with recommended best practices for healthcare settings.
For more information visit: ssl-delivermore.com
To check all our vacancies visit: https://bit.ly/SummerhillservicesJobs
Details
Date posted: 12 September 2025
Pay scheme: Other
Salary: £17,470.24 to £25,197.47 a year (£17,470.24 FTE)
Contract: Permanent
Working pattern: Part-time
Reference number: MB-B/O-HK-26
Job locations: The Barberry, 25 Vincent Drive, Birmingham, B15 2FG
Job description
General
* Responsible for ensuring, in conjunction with the ward team, that cleaning standards meet the agreed levels, and that shortfalls are dealt with quickly. Assist with cleaning and catering tasks as described in works schedule.
* Keep day area, dining room and interview rooms clean, tidy and welcoming for patients and visitors.
* Clean patients en-suite bedrooms; keep them clean and free of clutter, and ensure the ward is tidy.
* Assist with curtain changes throughout the ward in line with Trust policy.
* Clean and equip en-suite bedrooms after discharge for the next admission.
* Wash and store patients’ personal clothing appropriately.
* Order consumables and other supplies, store them correctly and rotate stock.
* Assist nursing staff in cleaning medical equipment.
* Attend mandatory and non-mandatory training as required.
* Be responsible for all patients meals, snacks and beverages, including special diets, adhering to standards and procedures.
* Ensure ward complies with Trust Food Hygiene policy (fridge temperature) and report any non-compliance to Clinical Managers.
* Be aware of infection control procedures and carry out relevant training.
* All staff are responsible for safeguarding children and vulnerable adults and controlling infection per policy.
Professional
* Engage in the Trust appraisal process to identify development and training needs.
* Maintain confidentiality in accordance with data protection policy.
* Report equipment issues to Helpdesk and maintain records of reports and follow-up actions.
* Report pest control issues to the appropriate supervisor/manager.
* Answer telephones in the absence of nursing staff.
* Safeguard welfare and safety of staff, patients, visitors and the public by implementing policies and procedures relating to security.
Person Specification
Training and Qualifications
* Essential: Level 2 Housekeeping Diploma or NVQ 2 in Support Service or equivalent; Level 2 Food Hygiene.
Desirable:
* NVQ2 Customer care, COPC Certificate, Infection Control.
Knowledge and Experience
* Essential: Previous housekeeping/support services experience; understanding of good food hygiene; ability to deal with complaints.
Desirable:
* Previous experience in housekeeping/support services; food service experience.
Skills
* Good verbal and written communication; literacy and numeracy; initiative; ability to work alone or in a multidisciplinary team; ability to report and feedback effectively.
Personal Qualities
* Drive and enthusiasm; calm disposition; empathetic; ability to prioritise tasks.
Other
* Flexible and adaptable; able to work unsociable hours; able to work across SSL/Trust sites; full clean driving licence; good attendance record.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the DBS is required.
Employer details
Summerhill Services Limited
The Barberry, 25 Vincent Drive, Birmingham, B15 2FG
Website: summerhillservicesltd.com
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