University Hospitals Birmingham NHS Foundation Trust
Band 3 Research Administrator
The closing date is 18 June 2026
We are looking for an enthusiastic Research Administrator to join our friendly oncology research team here at the Queen Elizabeth Hospital.
This varied role will involve maintaining study finances, providing administrative support, maintaining accurate records and databases, producing meeting minutes, and acting as a key point of contact for staff and external stakeholders.
The successful candidate will have excellent communication and organisational skills, strong attention to detail, and experience using a range of IT systems. You will be able to prioritise workload, manage confidential information, and work effectively within a busy team environment. The successful candidate will need to be able to demonstrate an ability to work under pressure and to tight deadlines.
This is an excellent opportunity for an experienced administrator looking to contribute to high-quality patient-focused research services.
Main duties of the job
Key Responsibilities
1. Initiate set-up of invoicing record with lead nurses and clinical trial administrators during study set up, ensuring that the record accurately reflects the study protocol.
2. Maintain a record of transactions for each study within the cancer research team (CRT).
3. Initiate the invoicing process for income due for studies carried out in the CRT.
4. Maintain accurate records of patient expenses related to research studies.
5. Liaise with RD&I finance as well as research sponsoring organisations regarding trial invoices.
6. Take a lead role in ensuring that all information related to patient visits is captured accurately within invoicing logs.
7. Be the main contact for invoicing queries for both internal and external research teams.
8. Manage and update filing systems related to invoicing and income, ensuring an accurate record is maintained for each research study as required by reporting metrics; create and develop new files and systems where appropriate.
9. Be responsible for the collection and collation of trial data and completion of trial documentation in accordance with trial protocols.
10. Help the research team with administration tasks such as archiving, filing, ordering office supplies and room booking.
Qualifications
* Good General Education (e.g., GCSE English and Maths A-C). GCSE Level 9-4.
* Business Administration NVQ level 3 or equivalent experience in an administrative environment.
Experience
* Evidence of working with the general public/patients.
* Evidence of using finance systems.
* Working knowledge of computerized systems & ability to learn quickly.
* Experience in working with Microsoft Office packages (Word, Excel, Outlook).
* Experience using IT systems.
* Must be able to demonstrate an understanding of equality and diversity.
* Recent experience of working in a busy environment.
* Recent experience of working in healthcare.
Additional Criteria
* Good communication / customer care skills both written and verbal demonstrating sympathy and compassion.
* Ability to deal professionally with enquiries from staff, patients and visitors.
* Good organisational skills and ability to multitask.
* Able to work effectively alone or as part of a team.
* Ability to problem solve.
* Understand confidentiality and apply principles in everyday practice.
* Ability to pay attention to detail with predictable interruptions.
* Ability to deal with stressful situations and sensitive issues.
* Work effectively and flexibly as part of a team to meet the needs of services.
* Confident in dealing with people at all levels.
* Demonstrates a mature, open and flexible approach to work.
* Demonstrates care and compassion.
* Good inter-personal and communication skills.
* Demonstrates reliability, motivation and commitment.
* Ability to travel to multiple sites.
* Experience of minute-taking.
* Ability to work under pressure and deal with stressful situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Birmingham NHS Foundation Trust
J-18808-Ljbffr