West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang with over 700 tenants.
We are seeking a Senior Concierge Officer to join our team, who is committed to the highest possible levels of service, local control and accountability.
Reporting to the Concierge Manager, you will be the Senior in a Concierge team leading the delivery of all Concierge functions, which is a 24-hour service. You will work with colleagues to ensure WWHC provides a responsive and customer-focused tenant support service.
The successful candidate must be able to meet the high expectations of our service users. This post requires someone who is experienced in delivering excellent customer services and understands the challenges involved. You will have good communication skills and a flexible and enthusiastic approach is essential. This post requires a hands on approach with manual duties being carried out daily.
You will be required to work a mix of day and night shifts
If you feel you have the necessary skills and experience and you’d like to work in a forward thinking, well established organisation then we’d like to hear from you.